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🇳🇵 A portion of Tweeble's proceeds supports Nepal flood relief. Donate to Nepal Flood Relief →i
These Terms of Service (these “Terms”) constitute a legally binding agreement between you (“you,” “your,” or the “Member”) and Wealth Strategy Media LLC, a Florida limited liability company (“Company,” “we,” “us,” or “our”), governing your access to and use of the Tweeble website, member portal, mobile-optimized web application, public API, and all related services (collectively, the “Platform” or “Tweeble”).
BY CREATING AN ACCOUNT, CLICKING “I AGREE,” OR OTHERWISE ACCESSING OR USING THE PLATFORM IN ANY MANNER, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS AND OUR PRIVACY POLICY, WHICH IS INCORPORATED HEREIN BY REFERENCE. IF YOU DO NOT AGREE TO THESE TERMS IN THEIR ENTIRETY, YOU MUST NOT ACCESS OR USE THE PLATFORM.
Summary of changes in this version (October 30, 2026). This version adds Section 19F (Tweeble TV): videos embedded from YouTube, Vimeo, or Twitch are hosted by those platforms, while videos and images uploaded directly by Authority members are stored and hosted by Tweeble, who can watch and who can publish, your responsibility for the videos you publish, our right to display and curate them, how views and plays are estimated, and what happens to your videos and channel if you lose eligibility or delete your account. It also extends the survival and indemnity terms (Sections 25 and 26) to Tweeble TV. The October 27, 2026 version added or updated terms for: the Free Website program, including paid-membership eligibility, the online-sales criteria, the information you give in your application, and ownership and costs (Section 4A); bank-deposit payouts and the responsibilities, holds, taxes, sanctions, and set-off rights that go with every payout (Sections 14A and new 14B); invoicing (Section 9D); the Task Manager, task sharing and assignment, and Delegated Accounts (Section 19B); marketing campaigns across email, contacts, and the Social Media Scheduler (new Section 19E); additional disclaimers, assumptions of risk, and limits on what Company is responsible for (new Sections 23B and 24); copyright and intellectual property complaints (new Section 23C); a release of claims (new Section 25A); user content and moderation (Section 18); and suspension, termination, notices, export and sanctions compliance, and other general terms (Sections 26, 28, and 29). Earlier changes in the October 24, 2026 version included bank-deposit payouts through Stripe, invoicing and payment forms, reviews and ratings, School profiles, seller-set affiliate rates, plan limits and downgrades, custom links, case studies, and email marketing. This summary is provided for convenience only and does not change or limit any part of these Terms.
The Platform is intended solely for business and professional use by adults. By creating an account or using the Platform, you represent and warrant that: (a) you are at least eighteen (18) years of age; (b) you have the legal capacity and authority to enter into a binding contract with Company, whether on your own behalf or on behalf of an organization you represent; (c) all registration information you submit is truthful, accurate, and complete, and you will maintain the accuracy of such information; and (d) your use of the Platform will not violate any applicable law or regulation. The Platform is not directed to, and no part of the Platform may be used by, any individual under the age of eighteen. If Company becomes aware that an account has been created or is being used by a person under eighteen years of age, Company may immediately suspend or terminate that account without notice.
Tweeble is a membership and media platform operated by Company that provides paying and free-tier members with tools including, without limitation: tiered membership subscriptions; a credit-based ledger system usable toward a catalog of media, marketing, and business-development services (the “Service Marketplace”); a per-profile storefront through which Business and Nonprofit members may list their own Products, Services, Books, and Clothes and Shoes, with a shopping cart and checkout for physical goods, and may create Fundraising Goals and accept Donations (the “Profile Marketplace”); a “Media Pass” purchasable credential; member-hosted events with in-platform ticketing and sponsorship sales; a Speaker Pool directory and in-platform speaker-hire payment mechanism; a Directory; a blog-publishing platform and individual blog author profiles; a Learning Center offering online courses and quick classes for course creators and learners; a relationship-management (“Connections”) tool; an in-app messaging system (“Tweeble Chat”); a referral and affiliate program; a public API allowing certain published Platform content and intake forms to be integrated into a member's own external website; Programs that Business and Nonprofit members may offer and collect signups and payments for; contact forms a member may configure and use on their own external website; an advertising system; a nonprofit verification and discount program; a voluntary Community Supporter Badge program; seller coupons; invoicing and payment-form tools; reviews and ratings; custom links; email-marketing tools for the contacts you keep in My Connections; a Social Media Scheduler; a Task Manager with sharing, assignment, and tracking; Delegated Accounts; wedding events with gift registries; Personal, Business, Nonprofit, Entertainer, and School profile types (a School profile lets a school publish its profile and accept sponsorships and related payments); a Free Website application program for eligible paid members (Section 4A); payouts of Earnings by check, PayPal, or, where available, bank deposit through Stripe; the Geo Risk Watch hazard-information feature and its community-reported feed; optional automated language-translation features; and related tools. Company may add, modify, or discontinue any feature, tool, or offering of the Platform at any time, in its sole discretion, with or without notice.
You must register for an account to access most features of the Platform. You are solely responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account, whether or not authorized by you. You agree to notify Company immediately of any unauthorized use of your account. Company reserves the right to refuse registration, suspend, or terminate any account at its sole discretion, including for suspected fraud, abuse, violation of these Terms, or nonpayment.
Password security.You must protect your account password at all times and must not share it with anyone. You are responsible for choosing a strong, unique password and for keeping it confidential. Company is not responsible for, and disclaims all liability arising from, any hacked, compromised, or stolen account, including any loss of credits, funds, or data resulting from a compromised account, except to the extent caused by Company's own gross negligence or willful misconduct. If you believe your account has been hacked or compromised, you are encouraged to contact Company immediately at our Contact page so we can help secure your account.
Security incidents. Company uses commercially reasonable administrative, technical, and physical safeguards designed to protect the Platform and the information on it, but no online service can be guaranteed to be completely secure, and Company does not warrant or guarantee that the Platform will be free from unauthorized access, security incidents, or data breaches.To the maximum extent permitted by applicable law, Company disclaims all liability for any unauthorized access to, or acquisition, disclosure, alteration, or destruction of, your account or data, except to the extent directly caused by Company's own gross negligence or willful misconduct. In the event of a security incident affecting your information, Company will provide any notification required by applicable law, but providing that notification is not an admission of fault or liability. See Section 24 (Limitation of Liability) for the overall cap on Company's liability, which applies to any claim arising from a security incident to the same extent as any other claim.
You may choose to create or sign in to a Tweeble account using your Google or Facebook account instead of a password. If you do, your use of that sign-in is also subject to the terms and privacy policy of that provider, which Company does not control and is not responsible for. We receive your name and email address (and, from Facebook, basic public profile information) from the provider, and we store an identifier for your provider account so that we can recognize you the next time; we never receive your provider password. A first-time sign-in creates a free account, and you must confirm that you are 18 or older and agree to these Terms and our Privacy Policy before it is created.
If a Tweeble account already exists with the same email address that your provider has verified, that account is linked to your Google or Facebook sign-in, and you can use either way to sign in. If that account's email address had never been verified, we remove its previous password when it is linked so that only the person who controls the email address can use the account; you can set a new password at any time through “Forgot your password?” or from My Account. You remain responsible for the security of your Google or Facebook account and for all activity that occurs under your Tweeble account, however you sign in, as described in this Section 3. Accounts that have been deleted cannot be reopened by signing in with a provider, and an administrator account cannot be signed in this way.
Certain features of the Platform require a paid membership subscription, a Speaker Pool listing subscription, a Learning Center Course Creator subscription, or other recurring or one-time fees (collectively, “Fees”). Some features are offered at no charge, including publishing a Directory profile, publishing a Course Creator profile, and blogging; Company may change which features are free or paid prospectively as described in this Section 4 and Section 4A. All Fees are processed through our third-party payment processor, Stripe, Inc. Company does not store your full payment card number.
Recurring subscriptions automatically renew at the end of each billing period (monthly or annually, as selected) at the then-current price for your plan, until you cancel. You may cancel a recurring subscription at any time from within the Platform; cancellation takes effect at the end of the then-current, already-paid billing period, and you retain access to the corresponding features through that date. Company may change the price of any membership plan, listing subscription, or other recurring Fee prospectively upon notice; continued use of the Platform after a price change takes effect constitutes your acceptance of the new price for subsequent billing periods.
If a payment fails and is not resolved within the applicable grace period, Company may suspend your account's access to paid features until payment is resolved, as further described in Section 26 below.
Payment authorization.By providing a payment method and completing a purchase, subscription, or other transaction on the Platform, you represent and warrant that you are the authorized holder of that payment method (or have the account holder's express authorization to use it), and you authorize Company and its payment processor to charge that payment method for all Fees associated with your account, including recurring subscription renewals, one-time purchases, and any other charges you initiate, until you cancel in accordance with these Terms. This authorization also covers purchases you make from Sellers (see Section 9): a single checkout, including a shopping-cart checkout that contains items from several Sellers, may result in one payment that covers several separate sales, each of which is a sale between you and the applicable Seller and not a sale by Company. You are solely responsible for safeguarding your payment credentials and account login information; Company does not have access to, and does not control, your bank's or card issuer's security measures, and is not responsible for unauthorized use of your payment method that results from your failure to keep your own credentials secure.
Electronic records as evidence.To the fullest extent permitted by applicable law, you agree that Company's and its payment processors' electronic records of your account and your transactions are admissible in any Claim, arbitration, court proceeding, or payment-network dispute, and are presumptive (rebuttable) proof of the transactions, communications, and actions they record. Those records include account, login, and session logs; timestamps; IP-address, device, and browser data; order, checkout, and payment records; messages and notifications sent or received through the Platform; the record of your acceptance of these Terms; and delivery, shipment, fulfillment, or completion confirmations and tracking information entered by a Seller or by Company. You waive any objection to their admissibility on the ground that they are electronic, are not the original, or were generated or kept by Company or its processors, and you agree that Company may submit them, and information about your account and the transaction, to its payment processor, the card networks, your card issuer or bank, and any arbitrator, court, or government authority, as permitted by law and our Privacy Policy. Nothing in this paragraph limits any right you have under applicable law, or under card-network rules, to dispute a charge that was genuinely unauthorized or made in error, and Company is not responsible for any decision a payment processor, card network, or bank makes.
Plan features and limits.The features, limits, and benefits that come with an account depend on its membership plan, as shown on the Platform's plan-comparison, pricing, and subscription pages from time to time. They include, without limitation: the number of listings (services, products, clothing and shoes, and books) a Free account may publish; the number of additional photographs a listing may carry; the number of Connections you may store; whether advertisements are shown to you; any monthly credit allocation; the affiliate tier percentage described in Section 15A; and eligibility for the Free Website program described below. Company may change plan features, limits, and prices prospectively, and a feature that is free today may become paid, or the reverse, subject to Section 4. Nothing on the comparison pages is a promise of any business result.
Downgrades and cancellations; choosing the listings you keep. If you downgrade to a plan with lower limits, or cancel a paid plan, and your account then holds more listings than the new plan allows, the Platform will ask you to choose which listings to keep. Your current plan continues through the end of the billing period you already paid for. When that period ends and the change takes effect, listings you did not choose to keep are removed from the Platform (a listing that has sales history may be archived and unpublished rather than permanently deleted, and archived or removed listings may not be recoverable). You are responsible for making your selection, and for saving or exporting anything you want to keep before the change takes effect. Company is not liable for the removal or unpublishing of listings, or for any resulting loss of sales, links, reviews, or data, that results from a downgrade, a cancellation, a lapse in payment, or your selections or failure to select.
Legacy accounts.Accounts that already existed when the Free-plan limits on listings and additional listing photographs were introduced were not made subject to those particular limits and may continue to publish listings and photographs beyond them. Accounts created after that point are subject to the limits for their plan. This treatment of earlier accounts is a courtesy offered at Company's discretion, applies only to those limits, is personal to the account (it cannot be transferred, sold, or carried over to another account), and does not give any account a right to any other feature or benefit. Company may modify or end it prospectively, with notice where reasonably practicable.
Free Website program.Company may offer eligible members a custom e-commerce website, built by or for Company and integrated with the Platform, with no charge from Company for the build (the “Free Website program”). The program is a benefit of paid membership, and applications are submitted through the Platform.
Eligibility. To be eligible to apply you must meet both of these requirements when you apply: (a) you hold an active paid membership on any paid tier (currently Starter, Growth, or Authority), and a Free-plan account is not eligible; and (b) your business or nonprofit is already generating at least three thousand dollars ($3,000) per month in online sales. The application asks for your name, email, company, what you want to sell, how long you have been in business, the online sales you make today, and the online sales you anticipate over the next year. Meeting the eligibility requirements is the minimum needed to apply and does not entitle anyone to a website.
Review and approval are in Company's sole discretion.Tweeble reviews each application and may approve, reject, delay, put on hold, or reopen any application at any time, in its sole discretion, with or without a stated reason, and may consider factors beyond the figures you give, such as the nature of your business, fit with the Platform, and Company's capacity. Approval is never guaranteed. If an application is approved, Company may assign a project manager to contact you. Submitting an application does not create a contract, a promise of a website, or any promise of a timeline or result.
Accuracy of your application. You represent and warrant that every figure and statement in your application, including your current and anticipated online sales, is true, accurate, and complete and is not inflated, carelessly estimated, or misleading. Company may ask for reasonable supporting information (for example, reports from your sales or payment platform) and may rely on your answers. A misstatement is grounds for rejecting your application or, if it is discovered later, for suspending, withdrawing, or ending the benefit at any time, even after approval or after the website is built, and, where the law permits, for recovering the reasonable value of work already performed. Anticipated sales are your own good-faith estimate, and Company does not treat them as a promise or a measure of results.
The benefit depends on your paid membership. The Free Website program is available only while your paid membership is active. If your membership is cancelled, lapses, fails to renew, is downgraded to the Free plan, or is suspended or terminated, Company may stop work on a website that is not finished, take down or suspend a finished one, stop providing maintenance and support, and end the benefit, in each case with no liability to you. Company may also withdraw the benefit for any other reason these Terms permit, for example a violation of these Terms or of applicable law.
Costs and responsibilities that stay with you. The Free Website program covers only the build work Company describes to you in connection with your approval. Unless Company states otherwise in writing for your project, you are responsible for, and must pay for, your domain name and its renewals; hosting and any other third-party services, subscriptions, plug-ins, apps, themes, and licenses; payment processing and other transaction fees; and the content, including text, photographs, logos, product data, pricing, and policies. You are also responsible for taxes, shipping, customer service, and legal compliance for your store, and for the accuracy and legality of everything on it. Sections 9, 9A, and 23 apply to sales made through the website. The scope, features, domain and hosting arrangements, ongoing maintenance, and any other terms for a particular website will be as Company describes to you in connection with the approval, and Company may require you to accept additional written terms for that project.
Timelines and results.Any build schedule or launch date Company gives is an estimate only. It depends on how quickly you provide content, decisions, and approvals, on third-party services, and on Company's workload, and Company is not liable for a delay. The website is provided “as is” under Section 23. Company does not warrant or guarantee that a website will produce any sales, traffic, conversions, search ranking, revenue, or other result, or that it will be uninterrupted or error-free.
Ownership and license.Unless the written terms for your project say otherwise: (a) you keep ownership of your content, products, brand names, logos, and trademarks, and of any domain name registered in your name, and you grant Company a license to use them to build, host, maintain, and support the website; (b) Company and its licensors and contractors keep ownership of the Platform, its integrations, and the software code, templates, frameworks, tools, designs, and general know-how used to build the website, including any open-source or third-party components, which remain subject to their own licenses; (c) Company grants you a non-exclusive, non-transferable, non-sublicensable, revocable license to use the website as delivered, for your own business, for as long as the benefit remains in effect, and you may not resell it, license it to others, or reuse its design or code for another business; and (d) Company may show a “Powered by Tweeble” credit on the website and may list the website in its portfolio and promotional materials.
Reminders and changes. Company may send you reminders about the program through notifications and email, and may change, suspend, or end the program, or its criteria, at any time.
“Credits” are a platform-internal unit of account issued to members (through base plan allocations, promotional bonuses, referral bonuses, rollover, administrative adjustment, or purchase) that may be applied toward eligible services in the Service Marketplace or eligible listings in the Profile Marketplace. A “Media Pass” is a separately purchasable credential described on the Platform at the time of purchase.
Any promotional welcome-bonus credit issued at signup is offered solely at Company's discretion, may differ by membership tier, and may be changed, reduced, or discontinued at any time without notice - including for one tier while continuing for another. Ending or changing a promotion has no retroactive effect on promotional credits already issued to an existing account; those remain subject to the expiration, rollover, and other terms that applied when they were issued.
Credits and Media Passes: (a) have no cash value and are not redeemable for cash, except through the specific earnings-to-credit or credit-adjustment mechanisms Company may make available from time to time within the Platform; (b) are non-transferable except through the Platform's own gifting feature, where offered; (c) may expire or be subject to rollover limitations as described on the Platform or in your account; and (d) may be forfeited upon account termination as described in Section 24. Company reserves the right to modify credit issuance rates, rollover percentages, service credit costs, and related mechanics prospectively at any time.
Except as expressly set forth in this Section 6, all sales are final and non-refundable, and all Fees and other amounts paid through the Platform are non-refundable. Neither Company nor any Seller (through the Platform) is obligated, as a matter of right, to refund, credit, or exchange any purchase, whether the amount was paid to Company or to a Seller through the Platform. This no-refund policy applies without limitation to: membership subscription payments already charged for the current billing period; Speaker Pool listing fees; credit top-up purchases; Media Pass purchases; event ticket and event sponsorship purchases; Speaker Pool hire payments; Greeting Card purchases; Profile Marketplace Product, Service, book, clothing, and shoe purchases; Program signups; Membership Package purchases; Learning Center course and quick class purchases; every other sale made through the Platform; and donations of every kind (including Fundraising Goal contributions, profile Donations, suggested donations made with an event registration, donations to Relief Alliance, and donations to the Nepal Flood Relief Fund). (Publishing a Directory profile is offered at no charge; it is not a Fee and is not addressed by this Section.) Cancelling a recurring subscription stops future billing but does not entitle you to a refund, in whole or in part, of any amount already charged for the then-current billing period; you retain access through the end of that period as described in Section 4.
Donations are never refundable and are never eligible for a Claim, without exception. By making a Fundraising Goal contribution, a profile Donation, a suggested donation made with an event registration, a donation to Relief Alliance, or a donation to the Nepal Flood Relief Fund, you acknowledge and agree that the donation is final the moment it is made, that Company will not refund it under any circumstance (including if the recipient's goal is never reached, the recipient never uses the funds, or you simply change your mind), and that no Claim under Section 7 may be filed with respect to any donation. See Section 9 and Section 17 for additional terms governing Fundraising Goals and Donations.
The following limited exceptions apply, reflecting mechanisms actually built into the Platform:
No other refund mechanism exists on the Platform as of the effective date of these Terms. Company may, in its sole and absolute discretion, issue a refund, credit, or other accommodation outside of the foregoing exceptions on a case-by-case basis; doing so in one instance creates no obligation for Company to do so in any other instance, and does not waive Company's rights under this Section 6.
Seller return policies.A Seller may state its own return, exchange, or refund policy on a listing. A Seller's policy is the Seller's own undertaking to the buyer; it is not a Company policy, does not create any obligation of Company or any right to a refund from Company, and does not expand or limit this Section 6, Section 7, Section 9A, or any other protection of Company. Company does not review, verify, or enforce Seller policies, and no Seller has any authority to make a promise or commitment on Company's behalf.
If a refund is ever processed.If a refund is ever processed for a sale for any reason (including a Claim outcome, an action by Company's payment processor, a chargeback or payment dispute, or otherwise), then, to the fullest extent permitted by applicable law: (a) any affiliate commission earned on that sale is reversed, and the Seller's Earnings from that sale are reversed, in the corresponding amounts (in proportion, for a partial refund); (b) if any of those amounts has already been paid out, converted to credits, or otherwise released to the recipient, the recipient owes that amount back to Company, and Company may deduct it from the recipient's future Earnings, credits, or any other amount Company owes the recipient, and may suspend or withhold payouts until it is settled; (c) whether Company returns, credits, or keeps any portion of its own commission or processing fees on a refunded sale is in Company's sole discretion, and Company has no obligation to return any of them; and (d) the Seller bears the cost of every refund, chargeback, and payment dispute (including related fees, penalties, and costs) on the Seller's own sales. See Section 14 and Section 25.
Greeting Cards. A Greeting Card purchase is delivered by email to the recipient address you provide. You are solely responsible for the accuracy of the recipient email address, and Company is not liable for, and will not refund, a Greeting Card that is not delivered because of an incorrect or invalid recipient address you provided. A portion of Company's revenue from Greeting Card purchases is allocated to the Nepal Relief and Recovery Fund as described in Section 17; that allocation does not make any part of a Greeting Card purchase a donation, and no part of a Greeting Card purchase is tax-deductible.
Payment disputes and chargebacks. If you believe you were charged in error or are dissatisfied with a purchase, you agree to use the Claims and Disputes process described in Section 7 (where applicable) or contact Company at the address in Section 30, and give Company an opportunity to resolve the issue directly, rather than initiating a chargeback or payment dispute with your bank or card issuer for a charge you authorized. Initiating a chargeback for a Fee you authorized, without first attempting to resolve the matter with Company, is a breach of these Terms.
Company will contest any chargeback or payment dispute it believes in good faith to be invalid, including by submitting records of your account activity, these Terms, and your authorization of the charge to Company's payment processor and card networks. If a chargeback or payment dispute is resolved in Company's favor, or if Company otherwise determines in good faith that a chargeback was initiated for a Fee you authorized and validly owed, Company may, without limiting any other remedy: (a) immediately suspend or terminate your account and access to the Platform; (b) reverse or claw back any credits, Media Passes, or services obtained through the disputed charge; and (c) pursue collection of the disputed amount, together with any chargeback, processing, or collection fees Company incurs as a result, from you directly. See Section 25 for your related indemnification obligations.
Required steps before a chargeback; breach; remedies.Before you initiate a chargeback or any other payment dispute with your bank, card issuer, or payment provider for a charge made through the Platform, you must first contact Company at the address in Section 30 and, for a sale by a Seller that is eligible for a Claim, submit a Claim under Section 7 within the time stated there, and you must give Company a reasonable opportunity to respond. A chargeback or payment dispute filed without first doing so, or filed in bad faith (including one that disputes a charge you authorized, that falsely states that a charge was unauthorized, that an item or service was not received when the Platform's records show it was delivered or performed, or that concerns a matter you have already resolved, been refunded for, or agreed to), is a material breach of these Terms. To the fullest extent permitted by applicable law, if you commit that breach Company may, in addition to the remedies described above and without limiting any other right or remedy: (a) suspend or terminate your account, listings, and access to the Platform; (b) withhold and offset the disputed amount and all related costs against any Earnings, credits, or other amounts Company owes you; (c) pursue recovery of the disputed amount together with all chargeback, processing, and penalty fees and Company's reasonable collection costs and attorneys' fees; (d) decline future transactions with you; and (e) share information about the dispute and your account with payment processors, card networks, financial institutions, and law-enforcement and other authorities, as permitted by law. Nothing in this paragraph limits any right you have under applicable law that cannot be waived, and Company is not responsible for any decision a payment processor, card network, or bank makes about a chargeback or dispute. For a sale by a Seller, the Seller bears the cost of a chargeback or dispute as described in Sections 14 and 25.
Seller account closed, deleted, suspended, or terminated. A Seller may delete or close their account, or Company may suspend, terminate, or remove a Seller or their listings, at any time (see Section 26). When that happens, an order from that Seller that has not yet been fulfilled or delivered may never be fulfilled or delivered. By buying from a Seller through the Platform, you acknowledge and accept that risk. Company is the operator of the Platform and not the seller, manufacturer, or provider of what a Seller offers, does not guarantee that any Seller will fulfill any order, and has no obligation to fulfill, replace, or complete an order for a Seller who is no longer on the Platform.
No automatic refunds.The closing, deletion, suspension, or termination of a Seller's account does not entitle any buyer to a refund, credit, or exchange, and Company does not make refunds automatically for that reason. Section 6 (No Refunds; Limited Exceptions) continues to apply in full to the order, including as to any recurring payment, subscription, Membership Package, Program signup, event ticket, service, and product. Recurring payments to a Seller who has closed their account are cancelled going forward; amounts already paid for a period that has begun are not refunded.
How to request a refund; Company's sole discretion.A buyer who has paid for an order that a departed Seller did not fulfill may ask Wealth Strategy Media LLC for a refund by writing to the address in Section 30 (and, where the order is eligible, by opening a Claim under Section 7), stating the order number, the date and amount, what was not received, and any steps already taken to resolve it, and should do so promptly and in any event within thirty (30) days after the date the order was due to be fulfilled or, if no date was stated, after the Seller's account was closed. Whether to grant a refund, a partial refund, a platform credit, or nothing at all is within Company's sole and absolute discretion. Company has no obligation to grant any request, may consider any factors it chooses (including the order records, the Seller's communications, whether the item or service was delivered in whole or in part, how long ago the order was placed, whether the buyer has already been refunded or has initiated a chargeback, and the buyer's history on the Platform), and its decision is final. A refund granted in one case creates no obligation to grant one in any other, and a request does not suspend or waive any term of these Terms. Any refund, credit, or other amount Company decides to provide is a courtesy and does not admit liability. Section 6 (as to reversals of commissions and Earnings) and Section 14 apply to any refund Company decides to issue.
Chargebacks and payment disputes on these orders.If a buyer disputes a charge for an order from a Seller whose account has been closed, deleted, suspended, or terminated, with a bank, card issuer, or payment provider, instead of first making the request described above, the following applies in addition to the rest of Section 6: (a) you agree that the charge was authorized by you, that you accepted these Terms when you created your account or completed your purchase, and that you were told before you paid that sales are final and that a Seller may not fulfill an order; (b) you authorize Company to give your payment processor, the card networks, and your bank or card issuer every record Company holds about you and the order, including your account details, the Terms you accepted and when, the order and payment records, checkout and confirmation pages and emails, delivery and fulfillment records, communications with the Seller and with Company, any notice sent to you about the Seller's account, your refund requests and Company's responses, device and network information associated with the purchase, and logs of your use of the Platform and of anything delivered; (c) you agree that Company's electronic records of these matters are admissible and may be relied on as evidence to the fullest extent the law permits; (d) Company will contest any dispute it believes in good faith to be invalid, and where Company decides not to refund the order it may use all of those records to defend the dispute; and (e) if you win a dispute for an amount Company decided not to refund, Company may recover the amount and related fees from you, suspend or terminate your account, and exercise the other remedies described in Section 6. Company keeps these records for as long as the Privacy Policy and the law allow, even after an account is deleted, precisely so it can answer disputes.
Seller responsibility continues. A Seller who closes or deletes their account remains responsible for the orders they accepted, for every refund, chargeback, and dispute on their sales and the related fees and penalties, and for their other obligations under Sections 9A, 14, and 25, and Company may keep, withhold, and offset Earnings and other amounts it holds for that Seller against those amounts to the extent these Terms permit. Nothing in this Section 6A limits any right you have under applicable law that cannot be waived.
For any sale made through the Platform — including, without limitation, a Profile Marketplace Product, Service, book, clothing, or shoe purchase, a Program signup, a Membership Package purchase, an event ticket or sponsorship, a Speaker Pool hire, a Learning Center course or quick class, and a Service Marketplace redemption — the Platform provides a claims process (a “Claim”) that you may always open with Company, whether you are a member or a guest buyer. A Claim is opened through the in-app claims tool where one is offered for the purchase and otherwise by contacting Company at the address in Section 30, and Company will handle it as a Claim. Claims are reviewed and decided by Company's internal claims-review function (“Tweeble Claims”). The decision of Tweeble Claims on any Claim is final, and Tweeble Claims retains sole and complete discretion over whether to approve a Claim and, if approved, what remedy (if any) to award. Filing a Claim, or having a Claim decided in your favor, is never guaranteed and is not a right you can compel Company to exercise in any particular way.
Donations are never eligible for a Claim, under any circumstance. See Section 6.
A Claim can always be opened for a sale, but opening one guarantees nothing.Opening a Claim does not guarantee a refund, credit, or any other outcome, does not suspend or excuse any obligation you have under these Terms, and does not create any obligation of Company to you. Tweeble Claims decides each Claim in its sole discretion, may require the Seller or other respondent to respond, may request additional information from any party, and may place a hold on, or withhold, the respondent's related Earnings while a Claim is pending. Any resolution by Tweeble Claims, including a decision not to award any remedy, is final. Where Tweeble Claims approves a monetary remedy, the amount is the responsibility of the Seller or other respondent, and Company may fund it by reversing or deducting it from the respondent's Earnings and the related affiliate commission, as described in Sections 6 and 14.
If a Product, book, clothing or shoe item, or Service you purchased through the Profile Marketplace was not fulfilled, was not as described, or was otherwise unsatisfactory, Company encourages you to first leave a public review of the selling business or nonprofit as described in Section 9 — this helps other members make informed decisions regardless of whether you also file a Claim. You are separately encouraged, but not required, to file a Claim if you believe the purchase was not fulfilled or was materially deficient; as with every other Claim, Tweeble Claims decides the outcome in its sole discretion.
To file a Claim, you (the “claimant”) must, through the Platform:
A Claim submitted without supporting evidence may be rejected by Tweeble Claims without further review.
Where a Claim identifies another member as the respondent (the “respondent”) — for example, an Event Creator, a hired speaker, a Profile Marketplace seller (including a seller of books, clothing, or shoes), a Program or Membership Package seller, or a Course Creator — the respondent will be notified and may dispute the Claim and submit counter-evidence through the Platform. The respondent has thirty (30) days from notification to respond. If the respondent does not respond within that window, Tweeble Claims may decide the Claim without the respondent having had the opportunity to dispute it.
If the respondent disputes the Claim, Tweeble Claims will review the evidence submitted by both parties and determine whether it has sufficient information to decide the Claim. If Tweeble Claims determines that additional information is needed from either party, it will request that information through Tweeble Chat or another direct in-Platform notification. The party asked to provide additional information has thirty (30) days from the request to respond. If that party does not respond within that window, Tweeble Claims may decide the Claim without the requested information.
Tweeble Claims may, in its sole discretion based on the information available to it: (a) reject the Claim; (b) approve the Claim in full; or (c) approve a partial remedy. A remedy, where approved, is issued as a refund to your original payment method, as platform credits, or by another mechanism Tweeble Claims deems appropriate, consistent with how the underlying purchase was originally paid for. Tweeble Claims is not obligated to award the specific outcome requested by the claimant. Any refund or other remedy that Tweeble Claims approves is subject to Sections 6 and 14, including the reversal of the related Seller Earnings and affiliate commission and the recovery of any amounts already paid out.
Once Tweeble Claims issues a final decision on a Claim, the same underlying matter may not be submitted as a Claim a second time.Filing a Claim, disputing a Claim, or the outcome of a Claim does not waive, limit, or expand any party's rights or obligations under any other provision of these Terms, including the arbitration and class-action waiver provisions of Section 27. Tweeble Claims decisions are made solely to resolve the Claim as between the parties and the Platform, are not an admission of fault or liability by Company, and do not entitle any party to any remedy beyond what Tweeble Claims expressly approves.
Time limit for Claims and disputes about a sale. To the fullest extent permitted by applicable law, a Claim, and any other complaint or dispute with Company about a sale or a charge, must be raised within thirty (30) days after the later of (a) the date of the transaction and (b) the date on which the item, service, event, or engagement was delivered or performed or was scheduled to be delivered or performed (or, for a physical item, the delivery date the Seller estimated). Tweeble Claims may reject without review a Claim raised after that period. Where applicable law requires a longer period and that requirement cannot be waived by agreement, the longer period applies only to the extent the law requires it. The delivery, shipment, and completion information a Seller or Company records on the Platform, and the other records described in Section 4, are admissible and presumptive evidence in any Claim.
The Service Marketplace offers a catalog of media, marketing, press, design, event-production, and related services that Company (directly or through its personnel and vendors) fulfills on your behalf in exchange for credits or a direct cash payment, as selected at checkout. Fulfillment timelines, deliverable formats, and specific inclusions are as described on each service's listing at the time of redemption. You are responsible for providing complete and accurate information in any intake form required to fulfill a redemption; incomplete or inaccurate submissions may delay or prevent fulfillment.
Uncontrolled third-party outcomes.Certain services in the Service Marketplace are fulfilled in whole or in part through independent television networks, broadcasters, publishers, magazines, wire services, external blog or web platforms, or other third-party outlets that Company does not own, operate, or control (each, an “Outside Outlet”). Where a service involves an Outside Outlet, Company's obligation is limited to submitting, coordinating, or facilitating your placement with that Outside Outlet in accordance with the service's listing;Company does not control, and is not responsible for, an Outside Outlet's decision to accept, schedule, air, publish, edit, delay, or remove any placement, or the manner, timing, or duration of its publication.An Outside Outlet's acceptance, editorial, and scheduling decisions are made solely by that Outside Outlet, are outside Company's control, and are not guaranteed by Company. This Section 8 does not expand any refund right beyond Section 6, and does not limit the general disclaimers in Section 23 or the limitation of liability in Section 24.
Business and Nonprofit members may list their own Products, Services, books, clothing, and shoes for sale directly from their published profile, and may also create Fundraising Goals and accept general Donations directly from their published profile (collectively, the “Profile Marketplace”). The Profile Marketplace is a separate feature from, and operates independently of, the curated Service Marketplace described in Section 8. A buyer may pay for a Profile Marketplace Product or Service using platform credits (“Redeem”) where the listing accepts credits, or by direct cash payment (“Buy Now”) processed through Stripe, as offered on the listing.
Company is not the seller, manufacturer, provider, or merchant of record for any Product or Service listed in the Profile Marketplace, and is not the recipient of any Fundraising Goal contribution or Donation made through the Profile Marketplace.Every Profile Marketplace listing is created, described, priced, and fulfilled entirely by the member who lists it (the “seller” or, for a Fundraising Goal or Donation, the “recipient”), not by Company. Company's role is limited to hosting the listing, processing the payment or credit redemption, and making the resulting funds or credits available to the seller or recipient as described in this Section and in Section 14. Company does not inspect, test, verify, endorse, or guarantee the existence, quality, safety, legality, accuracy, or fitness for any purpose of any Product, Service, Fundraising Goal, or the use of any Donation, and is not a party to, and assumes no responsibility for, the underlying transaction or relationship between a buyer or donor and the seller or recipient.
Sellers are solely responsible for fulfillment.A seller of a Product (including a book, clothing, or shoe item) is solely responsible for accurately describing the Product, packaging it appropriately, and shipping it to the buyer using the shipping and contact information collected at the time of purchase, within a reasonable time. A seller of a Service is solely responsible for delivering that Service as described in the listing. Company provides the seller with the buyer's full order details, including quantity, price paid, any custom or intake-form responses, and (for a Product) the buyer's name, contact details, gift designation, special notes, and complete shipping address, so the seller can fulfill the order; a seller's failure to fulfill an order, to ship a Product, or to deliver a Service as described is a matter between the buyer and the seller, addressed through the Claims and Disputes process in Section 7 where eligible, not a default or obligation of Company.
Books, clothing, and shoes. Business and Nonprofit members may list books (in hardcover, softcover, or other formats, with an author biography and a stated condition of new, used, or really used) and clothing and shoes (with sizes, sizing systems, colors, and materials), each with the price options, photographs, delivery charges, tax rate, return policy, delivery estimate, and ship-to regions that the seller chooses. Every such item is sold as described by the seller. Titles, descriptions, author biographies, formats, condition, sizes, sizing systems, colors, materials, measurements, fit, and photographs are the seller's own representations, not Company's, and Company does not verify them. Colors as displayed may vary from the actual item because of screen and lighting differences, and sizing and fit may vary between sellers, brands, and sizing systems. Used and “really used” books, and any other used item, are sold as-is: to the fullest extent permitted by applicable law, the buyer accepts the item in the condition the seller describes, and Company makes no warranty as to its condition.
Shopping cart and checkout.The Platform includes a shopping cart that lets a buyer, whether a member or a guest, add items and check out together, including items from several different sellers, or use “Buy Now” for a single item. Each seller's items in a cart are a separate sale between the buyer and that seller. Company is not the seller of any item in a cart, is not a party to any sale, and combining items from several sellers in one checkout does not make Company the seller, a joint seller, or responsible for any item or for any seller's performance. Adding an item to a cart does not guarantee its price or availability until the order is completed and paid. To complete an order, the buyer provides a shipping name and address, an email address, a phone number where requested, whether the order is a gift, and any special note, and that information is provided to the applicable seller so that the seller can fulfill the order (see Section 9A and the Privacy Policy). The buyer is solely responsible for the accuracy and completeness of that information, and Company is not liable for non-delivery, misdelivery, or delay resulting from an incorrect or incomplete address or other detail the buyer provided.
Programs.Business and Nonprofit members may also publish Programs (free or paid, one-time or recurring) and collect signups for them, with or without a Tweeble account on the participant's side. The member offering a Program is solely responsible for the Program, including its content, scheduling, safety, any minimum-age requirement, and compliance with applicable law; Company does not organize, supervise, or guarantee any Program and is not a party to the relationship between the member and a participant. Paid Program signups are processed and split as described in this Section, and are subject to Section 6 and, where eligible, Section 7.
Commission and affiliate splits.Where Company processes a Profile Marketplace Product or Service purchase (including a book, clothing, or shoe purchase), or a Fundraising Goal contribution or Donation, on a member's behalf, Company retains a platform commission from the full sale or donation amount, at the percentage disclosed on the Platform at the time of the transaction (currently twenty percent (20%) of the full amount, though Company may change this percentage prospectively at any time by updating the rate disclosed on the Platform). Where the sale or donation was referred through another member's affiliate link, that member earns an affiliate commission equal to the affiliate's membership-tier percentage (currently 5% for Free, 10% for Starter, 15% for Growth, and 20% for Authority, which is the maximum) of the amount remaining after Company's commission (currently eighty percent (80%) of the full amount). The affiliate commission is paid out of the seller's or recipient's share, not in addition to Company's commission and not at any additional cost to the buyer. The remainder, after Company's commission and any affiliate commission, is paid to the seller or recipient as Earnings under Section 14. The same structure (Company's commission on the full amount, then the affiliate's percentage of what remains) applies to the Learning Center (Section 11), to events (Section 12, where the Event Creator sets the affiliate's percentage), to School profile sponsorships (formerly offered as “Adopt a School”), to speaker hires, and to the Service Marketplace, on the percentages disclosed on the Platform at the time of the transaction. Where the seller of a listing has set its own affiliate rate for that listing, that rate applies instead of the affiliate's membership-tier percentage, as described in Section 15A. Donations described in Section 17 are governed by that Section. Company's commission, any affiliate commission, and the seller's or recipient's proceeds are all calculated on the amount the buyer actually paid, after any coupon or discount. The full affiliate structure, including each membership tier's percentage, is set out in Section 15A.
Reviews.Whether or not a Product or Service purchase was satisfactory, Company encourages the buyer to leave a public review of the selling business or nonprofit through the Platform's review feature. Reviews are moderated by the profile owner, not by Company, before they are shown publicly, as further described on the Platform and in Section 9E.
School profiles.A member may choose the School profile type to publish a school's profile and accept sponsorships and related payments through the Platform (this replaces the former “Adopt a School” registration in the Learning Center). The School, and the person who registers and manages it, is solely responsible for the accuracy of the profile, for its authority to act for the school, for how sponsorship and donation funds are used, and for compliance with every law and school or district policy that applies, including those protecting students. Company does not verify any school, is not a party to any sponsorship, and is not the recipient of any sponsorship or donation. The platform commission described above applies to School profile payments; to the extent a payment is a donation, Sections 6, 9A, and 17 (as applicable) apply and it is final and non-refundable, and any other sponsorship payment is a sale subject to Sections 6 and 7. Sections 9A, 14, and 25 apply to School profiles in the same way they apply to other sellers and recipients. A member who switches a profile between types should expect the public listing for the type it leaves to be unpublished.
Donations are final and non-refundable, and are never eligible for a Claim.See Section 6. By contributing to a Fundraising Goal or making a Donation through the Profile Marketplace, you acknowledge that you are donating directly to the recipient member or organization (net of Company's commission described above), that Company does not control or guarantee how the recipient ultimately uses the funds, and that your contribution is made with full knowledge that it cannot be refunded and cannot be the subject of a Claim, regardless of whether the Fundraising Goal is ever reached or how the funds are used. Section 9C describes the limited, non-guaranteed statement about the potential tax treatment of donations to verified Nonprofit members.
Independent sellers.Every Business and Nonprofit that lists a Product, Service, book, clothing or shoe item, Program, Membership Package, Event, Course, Fundraising Goal, or anything else for sale or donation on the Platform (a “Seller”) is an independent person or organization running its own business. Company is a technology provider that makes tools available; Company is not the seller, manufacturer, distributor, shipper, or fulfillment provider of anything a Seller offers, is not a party to any sale between a Seller and a buyer, and is not the agent, employee, partner, joint venturer, or representative of any Seller. Company does not inspect, verify, control, or guarantee any Seller, any listing, or any order.
The Seller is solely and entirely responsible for everything relating to what it sells, including without limitation: the accuracy and completeness of every listing (including sizes, colors, materials, book formats and condition, author information, measurements, photographs, and descriptions); the quality, safety, legality, authenticity, and fitness of the item or service; inventory; pricing; coupons and discounts it creates; fulfillment, packing, shipping, delivery, and delivery timing; returns, refunds, exchanges, warranties, and customer service; compliance with every applicable law, regulation, licensing, and labeling requirement (including consumer-protection, product-safety, textile and shoe labeling, import and export, and charitable-solicitation laws); and determining, collecting, reporting, and remitting every applicable sales, use, or other tax. Delivery charges, tax rates, ship-from locations, return policies, and delivery estimates shown on a listing are set by the Seller, not by Company, and Company does not verify them. Company does not provide tax, legal, or accounting advice. To the extent any law requires Company itself to collect or remit a tax on a transaction, Company may do so and may adjust amounts accordingly; otherwise that responsibility remains with the Seller.
Physical goods, shipping, and fulfillment. Every Seller that accepts an order for a physical item (including a book, clothing, or shoes) must fulfill it: pack it appropriately, ship it to the address the buyer provided, and deliver it within the time the Seller stated or, if none, within a reasonable time. As between Company and the Seller, and to the fullest extent permitted by applicable law, the Seller alone bears all risk of loss, theft, damage, delay, and non-delivery until the item is delivered to the buyer, and all responsibility for carriers, packaging, customs, duties, import and export compliance, product safety, recalls, labeling, warranties, and taxes. The Seller must keep the order status and any tracking or carrier information it enters on its Fulfill Orders page accurate and current, and is solely responsible for that information; Company does not verify it, does not guarantee any delivery estimate, and does not itself ship, inspect, hold, or take possession of any item. A Seller that does not fulfill an order, or repeatedly fails to fulfill orders on time, may have its listings removed and its account suspended, and Company may withhold, reverse, or offset the related Earnings as described in Sections 6 and 14.
Seller terms and privacy policies.Sellers are encouraged to publish their own terms and conditions and privacy policy, and may upload them to their profile. Company does not review, approve, or endorse those documents, is not a party to them, and is not bound by them. Nothing a Seller states in its own documents or listings creates any obligation of Company or limits any protection of Company under these Terms. Information a buyer gives to complete an order (such as a name, email address, phone number, shipping address, gift designation, or special note) is shared with the Seller so that the Seller can fulfill it, and the Seller is solely responsible for how it uses and protects that information, and a Seller's own privacy policy (if the Seller has uploaded one) governs the Seller's use of it. By ordering from a Seller through the Platform, the buyer directs Company to share that information with the Seller.
Buyer acknowledgment and release. If you buy from, donate to, register with, or otherwise transact with a Seller through the Platform (whether as a member or as a guest), you acknowledge that you are dealing with the Seller and not with Company, that the Seller is entirely responsible for the transaction, and that you will look solely to the Seller for any problem with it.To the fullest extent permitted by applicable law, you waive and release Company, Wealth Strategy Media LLC, Tweeble, and each of their owners, members, managers, officers, employees, contractors, agents, and affiliates from any and all claims, demands, damages, losses, liabilities, costs, and expenses of every kind (whether direct, indirect, incidental, consequential, special, or punitive, and whether known or unknown) arising out of or relating to any Seller, any listing, any product or service, any order, or any act or omission of a Seller, including non-delivery, late delivery, misdescription, defects, damage, personal injury, property damage, or a Seller's failure to refund or perform. This release does not limit any right that cannot lawfully be waived, and does not limit the limited, discretionary Claims and Disputes process in Section 7, which is a courtesy process and not an admission of responsibility or liability by Company.
Seller release and indemnity.Each Seller agrees, to the fullest extent permitted by law, that Company and the other persons named in the preceding paragraph are not responsible or liable in any way for the Seller's listings, products, services, orders, fulfillment, taxes, employees, contractors, suppliers, or performance, and the Seller releases them from all related claims. If any legal claim, demand, chargeback, regulatory inquiry, or proceeding is brought against Company or any of those persons by a buyer, donor, participant, government or taxing authority, payment processor, or other third party that arises out of or relates to a Seller or its activity on the Platform, the Seller will, at its own expense, promptly notify Company, defend, indemnify, and hold Company and those persons harmless from all resulting losses, liabilities, judgments, settlements, fines, fees, and costs (including reasonable attorneys' fees), and Company may withhold or offset amounts owed to the Seller (including Earnings) to cover them. This paragraph supplements, and does not limit, Section 25.
Coupons, order information, and status.Coupon codes are created, funded, and honored by the Seller that issues them. A coupon code is valid only for the Seller's own item (or items) for which the Seller created it, and cannot be applied to any other Seller's items or to any other item. The discount comes out of the issuing Seller's proceeds and is not funded by Company, and Company's commission, any affiliate commission, and the Seller's Earnings are all calculated on the amount actually paid after the coupon is applied (see Section 15A). Company is not responsible for any coupon's terms, misuse, or dispute (see also Section 9B). Order statuses, tracking numbers, and delivery information are supplied by Sellers, and Company does not verify them.
Fundraising Goals and Donations. Both Business and Nonprofit members may create Fundraising Goals and accept donations. The fee Company retains on a Fundraising Goal or Donation payment is a fee for the technology, payment-coordination, hosting, and other services Company performs through the Platform, and is not itself a charitable contribution. A Fundraising Goal created by a Business is not a charitable solicitation merely because it is on Tweeble, and Company makes no representation that any contribution to any Seller is tax-deductible or that any Seller is a registered charity, except for the limited, non-guaranteed statement in Section 9C about verified Nonprofit members. Each Seller is solely responsible for any charitable-solicitation registration, permit, disclosure, receipt, or reporting that applies to it, and for how it uses the funds it receives. Donations remain final and non-refundable as described in Sections 6 and 9.
This Section 9A controls if it conflicts with any other part of these Terms as to the matters it covers, and survives termination of your account.
Seller-created coupons.A Seller may create coupon codes, from its Profile page, for its own individual Products, Services, Programs, Membership Packages, books, clothing, and shoes (a coupon is created for one specific item, or for one specific multi-option listing, and is not a site-wide or account-wide code). A coupon works only for the item and the Seller it was created for. It cannot be applied to another Seller's items or to a different item of the same Seller, and a code that does not match the item being bought will not be accepted. The Seller decides the discount (a percentage or a fixed dollar amount), whether the coupon expires (and on what date) or does not expire, and may edit, deactivate, or delete a coupon at any time. A coupon is honored only if it is valid, active, and unexpired at the moment the order is completed and paid, and adding an item to a cart or entering a code does not reserve a price or a discount. A coupon never reduces the merchandise price below zero.
Seller-funded; how amounts are calculated.The discount from a coupon comes out of the issuing Seller's proceeds and is never funded, reimbursed, or guaranteed by Company. Company's twenty percent (20%) fee, any affiliate commission, and the Seller's Earnings are all calculated on the amount the buyer actually paid after the coupon is applied, as described in Sections 9, 14, and 15A. Delivery charges and taxes, where the Seller has configured them, are determined by the Platform as the Seller has set them and as applicable to the order, and are not reduced by a coupon unless the Platform states otherwise. A Seller may not use a coupon to make a buyer bear any cost that these Terms allocate to the Seller.
No cash value; no combining. A coupon has no cash value, is not redeemable for cash or credits, and is not a gift card. Coupons are not combinable with any other discount, including the Community Supporter discount described in Section 16, unless the Platform expressly states otherwise at checkout. If a buyer is eligible for a coupon and another discount on the same item, the buyer receives the single greatest discount, not the sum. A coupon does not apply to donations or Fundraising Goal contributions, to free items, or to anything Company itself sells.
Company's role and limits.Company provides the tool that lets a Seller create and apply coupons and is not a party to the Seller's offer. Company is not responsible for a coupon's terms, for any Seller's decision to create, change, limit, end, or delete a coupon (including before or during a buyer's checkout), for a coupon that is misused, mistyped, shared beyond its intended audience, or applied in error, for a pricing or configuration error the Seller makes, or for any dispute about a coupon. If a coupon is removed, expires, or is not accepted, the buyer's only recourse is to pay the listed price or not buy. A purchase made with a coupon is refunded, if at all, only in the amount actually paid, and Company has no obligation to reissue or restore a coupon after a refund, cancellation, or Claim. Company may void, disable, or reverse any coupon, and any discount or benefit obtained with it, that Company believes in good faith was created or used fraudulently, through error or abuse, in violation of these Terms or of applicable law, or to manipulate Earnings, commissions, or referral or affiliate attribution, and may recover from the responsible person any resulting loss. This Section 9B supplements, and does not limit, the paragraph on coupons in Section 9A and every other protection of Company in these Terms.
Scope.This Section 9C applies only to a Fundraising Goal contribution or a profile Donation made through the Platform directly to a Nonprofit member's own Fundraising Goal or profile, where that member is a verified nonprofit under Section 16 at the time of the donation. It does not apply to donations to Relief Alliance or to the Nepal Flood Relief Fund (Section 17, whose disclaimers are unchanged and continue to apply in full), to a Business member's Fundraising Goal or Donations, to a Nonprofit member that is not verified (or whose verification is later suspended or revoked, as to donations made after that point), to Greeting Cards, or to any purchase.
Possible, not promised.A donation to a verified nonprofit MAY be tax-deductible to the extent permitted by applicable law, but only if the recipient is in fact an organization to which deductible contributions may lawfully be made, and only as the donor's own circumstances allow. Whether, when, and in what amount (if any) a donation is deductible depends on the recipient's legal status and on the donor's own facts, including whether the donor itemizes, applicable percentage limits, whether the donor receives anything of value in return, and the documentation the law requires. Company makes no representation, warranty, or guarantee that any donation is or will be deductible in whole or in part in any jurisdiction.
Company is not a charity or a tax advisor and issues no tax receipts for recipients.Company is a technology provider. It is not the recipient of the donation, is not a charitable organization for purposes of the donation, does not provide tax, legal, or accounting advice, and does not issue tax receipts, written acknowledgments, or other charitable-contribution documentation on behalf of any recipient. A confirmation, receipt, or payment record that the Platform or its payment processor generates is a record of a payment and is not the recipient's acknowledgment or a tax document. Donors should consult their own tax advisors and keep their own records, including bank and card records.
Verification is limited.Verification under Section 16 is a limited automated and administrative check. It is not a legal determination that an organization is tax-exempt, is in good standing, is eligible to receive deductible contributions, or is the organization named on a profile, and it does not guarantee that the organization's status is current or will continue. Each recipient nonprofit is solely responsible for its own eligibility and status, for issuing any acknowledgment or receipt a donor is entitled to or the law requires, for its reporting and charitable-solicitation compliance, and for how it uses the funds it receives. Company is not liable if a recipient's status is later found to be different from what was shown, or is suspended, revoked, or lost.
Company's fee. The fee Company retains on a donation (currently twenty percent (20%), as described in Sections 9 and 9A) is compensation for the technology, payment-coordination, hosting, and other services Company performs through the Platform, to the extent permitted by law. It is not itself a charitable contribution, and Company makes no statement about whether any part of a payment that Company retains as a fee is deductible.
Donations remain final. Donations are final and non-refundable and are never eligible for a Claim, as stated in Sections 6, 7, and 9, whether or not the recipient is verified and whether or not a donor is later able to claim a deduction. This Section 9C supplements, and does not limit, Section 9A, and does not create any obligation of Company to any donor or recipient.
Invoicing.A member may create invoices in the Platform and send them by email to the member's own clients (the member is the “Invoice Sender”). The client may view and download the invoice and may pay it by card on the Platform as a guest or after signing in or signing up, and a signed-in client can find paid invoices in Order History. The Invoice Sender may edit an invoice before it is paid, send reminders, add private notes, and void an unpaid invoice. When an invoice is paid, a receipt marked paid is emailed to the client and to the Invoice Sender. Invoice totals are subject to the minimum and maximum amounts the Platform shows. The Invoice Sender, not Company, is solely responsible for the invoice and everything behind it: the agreement or sale it relates to; the accuracy of its amounts, line items, and details; delivering the goods or services; sales or other taxes; the client relationship and any dispute with the client; and the content of any note or reminder it sends. Company is a technology provider, is not a party to the underlying transaction, does not guarantee that any invoice will be paid, and does not verify the Invoice Sender's or the client's identity or information. You may not use invoicing to bill anyone who has not agreed to the charge, to misrepresent what is being sold, to collect a debt in violation of law, or for any fraudulent or unlawful purpose, and you are responsible for complying with the laws that govern invoices, collections, and electronic messages sent to your clients. Company may void an invoice, suspend invoicing, or hold or reverse related Earnings where it reasonably suspects misuse.
Invoice processing fee.Company charges the Invoice Sender a fee on each invoice that is successfully paid, currently 3.9% of the invoice total plus 60 cents for a standard U.S. card, which is deducted from the amount paid before the remainder is added to the Invoice Sender's Earnings. The fee can be higher where a particular card or payment costs more to process, and Company may change the fee prospectively. The fee is disclosed when an invoice is created and is not refundable once an invoice is paid, except as stated in Sections 6 and 14. The net amount is added to the Invoice Sender's Earnings balance and is paid out under Section 14. Refunds, chargebacks, payment disputes, reversals, and offsets on an invoice payment are handled as described in Sections 6, 14, and 25, and the Invoice Sender bears their cost. An invoice payment is a payment to the Invoice Sender for the Invoice Sender's own goods or services; a Claim under Section 7 is available for it only where the Platform offers one.
Paying an invoice from My Earnings.A member who receives an invoice at the email address of the member's Tweeble account (or whom the Invoice Sender selected as a Tweeble member), and who is signed in to that account, may choose to pay it from the Earnings balance on My Earnings instead of paying by card. Only the Earnings balance may be used; Donations, referral bonuses, and Learning Center amounts that cannot be paid out as cash may not be used. The transfer is immediate and, from the payer's side, final: the payer cannot cancel it or take it back. The amount moves to the Invoice Sender's My Earnings and is then subject to the Invoice Sender's normal payout rules under Section 14. Company charges no processing fee on a payment made from My Earnings, because no card is processed. A dispute about an invoice paid this way is between the payer and the Invoice Sender, and the Invoice Sender remains solely responsible for the invoice as described in this Section 9D. Company may reverse a transfer, returning the amount to the payer and recovering it from the Invoice Sender (including by deduction from future Earnings under Sections 6 and 14), where there was an error or fraud, or where a refund is granted under these Terms. Because no card is charged, a payment made from My Earnings is never refunded to a card.
Payment forms.A member may build payment forms and place them on the member's own external website through the Platform's embed code or public API (see Section 22), so that a visitor can submit information and pay without a Tweeble account. The form owner sets what the form asks for and the amount, which may be fixed, entered by the payer (above any minimum the owner sets), or either. The amount charged is always determined by the Platform from the form's settings. Payment is taken on a secure payment page provided by Stripe. Company retains a platform commission from each payment, at the percentage disclosed on the Platform (currently twenty percent (20%) of the amount paid), and the remainder is added to the form owner's Earnings and paid out under Section 14, subject to the reversal, offset, and reserve provisions of Sections 6 and 14. Submissions, including the answers the payer entered and the payment record, are stored by Company and delivered to the form owner. The form owner is solely responsible for what the form sells or collects, its wording and pricing, any notice or consent a payer must receive, delivering what was paid for, taxes, and handling the information submitted. A payment form may not be used to collect payment card numbers, bank account numbers, government identification numbers, passwords, or other highly sensitive information, or to take payment for anything unlawful or prohibited by Section 18. Section 22 applies to payment forms in the same way it applies to other API-based forms, and a form owner is responsible for how it displays and uses a form on its own website.
Invoicing is software only; the Invoice Sender is the seller of record. The invoicing tool is software that helps you prepare, deliver, and collect payment for your own invoices. Company does not sell, provide, or guarantee the goods or services an invoice is for, does not review or approve invoices, is not your agent, lender, collection agency, or accountant, and is not a party to the transaction between you and your client. As between you and Company, you are the seller of record and are solely responsible for: the goods and services you invoice and whether you deliver them; the accuracy, completeness, and legality of each invoice; determining, charging, collecting, reporting, and remitting every sales, use, value-added, income, or other tax, and any tax or legal wording an invoice must carry; any dispute with your client; and every refund, chargeback, payment dispute, reversal, and related fee or penalty on an invoice payment, which Company may deduct from your Earnings or otherwise recover from you as described in Sections 6, 14, and 25.
Payments, fees, and Stripe.Invoice payments are processed by Stripe, and your use of invoicing is also subject to Stripe's terms and decisions, including its right to decline, hold, review, or reverse a payment. The invoice processing fee in this Section 9D covers Company's charge and the cost of processing the payment as described there; Company is not responsible for any fee, hold, delay, or decision of Stripe, a card network, or a bank, or for a client's payment failing. A paid invoice is not a guarantee that funds are final, because a payment may later be refunded or disputed.
Delivery of invoices and reminders is not guaranteed. Invoices, reminders, and receipts are sent by email to the address you enter. Email can be delayed, filtered as spam, blocked, bounced, or misdelivered, and Company does not guarantee that a client will receive, open, or read any message. You are responsible for entering the correct client email address, for checking that your client received the invoice, and for following up another way (for example, by sharing the invoice link yourself). A missed or undelivered invoice does not make Company liable for the unpaid amount.
No professional advice; your records. Invoice templates, numbering, totals, tax fields, and on-screen explanations are conveniences only. They are not legal, tax, or accounting advice and do not ensure that an invoice meets the requirements of any law or of your client. Consult your own advisors. You are responsible for keeping your own business and tax records, including copies of every invoice, receipt, and payment, and for downloading what you need. Company does not guarantee that invoice history will be kept or available indefinitely and is not liable for the loss of invoice data.
Where reviews appear.The Platform lets people rate and review many things on it, including Profile Marketplace services, products, programs, clothing and shoes, books, and fundraising goals; events; Tweeble's own catalog services; speakers; Learning Center courses; business and nonprofit profiles; and Tweeble itself. Who may review depends on the item (for example, a speaker review requires a completed hire and a Learning Center course review requires completing the course, while some listing reviews may be left by a visitor), and a review may be shown with the reviewer's name, profile image, rating, and date. Reviews and ratings are opinions of their authors, not statements by Company, and Company does not verify, endorse, or guarantee any review, rating, or average.
Pending, showing, and hiding.A new review on a Profile Marketplace listing starts as pending and is not shown publicly until the seller who owns the listing chooses to show it; the seller may show or hide it at any time. A seller may also turn reviews on or off for its listings; reviews may be switched on by default for selling profiles, and a seller who prefers not to receive them may turn them off. A review of Tweeble itself is not shown until a Tweeble Administrator approves it. Reviews of Tweeble's own catalog services and events are handled by Company or the event's Event Creator as the Platform provides. Company may hide, edit, or remove any review or rating at any time for any reason, including under Sections 13 and 18, and may restrict a member's ability to leave reviews.
Reviews must be genuine.A review must reflect your own honest, first-hand experience. You may not post a review or rating that is false, misleading, defamatory, fraudulent, abusive, or unlawful; that was paid for or otherwise incentivized without clear disclosure; that you or someone connected to you wrote about your own listing; or that is part of an effort to inflate or damage a rating. A seller must not offer a benefit in exchange for a favorable review, must not write or buy reviews of its own listings, and is solely responsible for complying with applicable law, including laws on consumer reviews and on how reviews are displayed or suppressed, when it uses the show, hide, and reviews on/off tools. Company is not responsible for any seller's choices about which reviews to show and has no obligation to display, keep, or restore any review. Posting a review does not entitle you to a refund or a Claim outcome, and a review is not a substitute for a Claim under Section 7.
The Speaker Pool and Directory are directories through which members may publish a public profile describing speaking topics, business offerings, and related information, and through which other members may discover, message, and - in the case of the Speaker Pool - pay to engage a member directly through the Platform's in-app payment mechanism. Company is not a party to, and assumes no responsibility for, the underlying speaking engagement, business transaction, or relationship formed between members. Company does not vet, endorse, or guarantee the qualifications, availability, conduct, or performance of any member listed in the Speaker Pool or Directory. Any dispute arising from an engagement between members should be pursued, where eligible, through the Claims and Disputes process in Section 7; Company is not otherwise a party to that dispute.
Every Speaker Pool engagement must be booked and paid for through the Platform's in-app hiring and payment mechanism.A speaker listed in the Speaker Pool may not solicit, arrange, or accept payment for an engagement outside the Platform with a member who contacted or discovered them through the Speaker Pool, including by directing the hiring member to pay by cash, check, wire, or any third-party payment method instead of completing the booking in-app. A speaker's failure to comply with this requirement is a material breach of these Terms and may result in immediate removal of the speaker's listing, suspension of the speaker's Speaker Pool profile, or termination of the speaker's account, at Company's sole discretion, in addition to any other remedy available to Company under these Terms.
The Platform includes the Tweeble Learning Center, offering online courses and single-session “quick classes” created and sold by members (“Course Creators”) to other members and, where a course or quick class is offered for free, the general public. Publishing a course or quick class requires an active Course Creator subscription on terms disclosed on the Platform at the time of subscription, separate from and in addition to any membership plan subscription described in Section 4. Creating and publishing a Course Creator profile in the Learning Center's public directory is currently offered at no charge, and Company may change that prospectively. A learner may rate and review a course after completing it, as described in Section 9E. Every course and quick class is subject to the content review and approval process described in Section 13 before it is published.
Where Company processes a paid course or quick class enrollment on a Course Creator's behalf, Company retains a platform commission from the full sale price (currently twenty percent (20%)), and any affiliate who referred the sale earns that affiliate's membership-tier percentage (5% to 20%) of the amount remaining after Company's commission, paid out of the Course Creator's share, based on the percentages disclosed on the Platform at the time of purchase; the remainder is paid to the Course Creator as Earnings under Section 14. These percentages apply to enrollments purchased on or after the date they were disclosed on the Platform and do not change enrollments already completed. Course completion certificates, achievement badges, and any other credential or recognition issued through the Learning Center are Company-created recognitions of platform activity only; Company does not warrant that any certificate, badge, or completed course carries any accreditation, professional credit, or recognition outside the Platform. Company does not vet, endorse, or guarantee the accuracy, quality, or outcome of any course content, and is not a party to, and assumes no responsibility for, the relationship between a Course Creator and a learner who purchases or enrolls in a course.
Members may create and publish events on the Platform (“Event Creators”). Company processes ticket and sponsorship-package payments on behalf of Event Creators through the Platform and retains a platform commission from the full price of every sale (currently twenty percent (20%)), and on the suggested donation, if any, that an attendee chooses to make alongside a free registration. An Event Creator may set the affiliate commission percentage offered to affiliates who refer ticket, sponsorship, and donation sales for that event; that percentage is applied to the amount remaining after Company's commission, is paid out of the Event Creator's share, and is shown on the event's page. Where the Event Creator has not set a percentage, the affiliate earns the affiliate's membership-tier percentage instead. Company splits the proceeds accordingly. The Event Creator, not Company, is solely responsible for organizing, producing, staffing, insuring, and delivering the event, including compliance with all applicable laws (including venue, safety, and permitting requirements). Company is not a co-host, promoter, or guarantor of any event and disclaims all liability arising from an event's cancellation, postponement, quality, or conduct. Ticket and sponsorship purchases are subject to the no-refund policy in Section 6, refundable only through the Claims and Disputes process in Section 7 where eligible; an Event Creator that cancels an event is solely responsible for addressing purchaser expectations, and any accommodation to a purchaser is between the purchaser and the Event Creator unless Company, in its sole discretion, elects otherwise.
Multi-day events and event details.For an event that runs over more than one day, an Event Creator may enter a separate start and end time for each day, and the Platform shows those dates and times on the event page and listing card. The Event Creator is solely responsible for the accuracy and upkeep of every date, time, time zone, venue, price, affiliate percentage, and other detail it publishes, and for telling attendees about any change; Company does not verify them and is not liable for a purchaser's reliance on them. An Event Creator on a paid plan may customize its event's web address as described in Section 18A.
Certain content and submissions on the Platform — including, without limitation, events, blog posts, paid advertisements, Learning Center courses and quick classes, Speaker Pool and Business Directory listings, Business/Nonprofit reviews, and Service Marketplace redemptions fulfilled directly by Company — require review and approval by Company's administrative personnel (“Tweeble Administrators”) before they are published, made publicly visible, or fulfilled. Profile Marketplace Products, Services, and Fundraising Goals are moderated by the profile owner and, where applicable, by Tweeble Administrators, as described elsewhere on the Platform. Submitting content or a redemption for review is not a guarantee that it will be approved.
Tweeble Administrators may approve or reject any submission at any time, in Company's sole discretion.Company may also suspend, pause, or hide any content on the Platform — including content that has already been approved and published, regardless of how long it has been live — at any time and for any reason, whether or not related to the reason it was originally approved. Company generally provides a reason when it rejects a submission or suspends, pauses, or hides content, but is not obligated to do so in any instance.
If your submission is rejected, or previously approved content is suspended, paused, or hidden, you may revise and resubmit it for review. This Section 13 does not create or expand any refund right beyond those described in Section 6, is in addition to (not in place of) Company's broader content-removal and account-suspension rights described in Section 18, and does not limit Tweeble Claims' authority under Section 7.
Certain activities on the Platform may accrue as cash amounts payable to you (“Earnings”). Earnings are tracked in two separate balances, which are shown separately on your My Earnings page. Your Earnings balanceholds the net proceeds owed to you from sales — including Profile Marketplace Product, Service, book, clothing, and shoe sales, Program signups, Membership Package sales, event ticket, sponsorship, and event suggested-donation proceeds owed to an Event Creator, Speaker Pool hire proceeds, Learning Center course and quick class sale proceeds owed to a Course Creator, paid-invoice and payment-form proceeds owed to an Invoice Sender or form owner (Section 9D), and other amounts Company designates as sales proceeds — together with affiliate commissions from any of the foregoing. Your Donations balanceholds the net proceeds of Fundraising Goal contributions and profile Donations owed to you as a recipient, and is kept separate from your Earnings balance. You may request a payout from either balance, subject to the terms of this Section. Referral Bonuses are a third, separate category, are not Earnings, and are never payable as cash; they are issued solely as platform credits, as described in Section 15. Earnings are not credits and are not automatically paid; you must submit a payout request through the Platform, subject to any applicable minimum amount, request cooldown period, and processing timeframe disclosed on the Platform. Company may withhold, delay, or deny a payout request pending verification, fraud review, or resolution of a dispute (including a pending Claim under Section 7), and may require additional information (including a mailing address for check delivery, a PayPal address, or a payout account that Stripe has cleared for bank deposits) before processing payment. Payout requests are subject to review and approval by Company before any payment is issued or attempted, including where you elect to receive payment by check, by PayPal, or by bank deposit; Company is not obligated to approve any payout request. You may choose among the payout methods the Platform offers at the time of your request (check, PayPal, and, where available to you, bank deposit as described in Section 14A), and all of them follow the same rules in this Section, including the request cooldown period and the exclusion of amounts already requested. Earnings do not accrue interest.
Processing time.Every payout request is reviewed by Company, and payment is processed and issued only after Company approves the request; no payout is issued automatically on request or on a timer. Company's target is to review and process requests promptly, within the timeframe disclosed on the Platform when you submit your request. That timeframe is a target, not a guaranteed deadline. Once a payout is approved, the time it takes to reach you also depends on the method you chose and on third parties (for example, the postal service for a check, PayPal, or Stripe and your bank for a bank deposit). Company is not liable for, and you are not entitled to any penalty, refund, credit, or other compensation on account of, any delay beyond that target that is caused by circumstances outside Company's reasonable control, including banking or payment-processor delays, fraud or compliance review, technical or platform outages, or other unforeseen circumstances beyond Company's control. A delayed payout remains payable and will still be issued once the delay is resolved; your sole remedy for a delayed payout is eventual payment of the amount owed.
Reversals, offsets, and holds.Earnings and commissions are earned only on completed, paid, non-refunded sales, and every amount shown before payout is subject to reversal. To the fullest extent permitted by applicable law: if a refund is processed on a sale for any reason (including a Claim outcome under Section 7, an action by Company's payment processor, a chargeback or payment dispute, or otherwise), the affiliate commission and the Seller's Earnings from that sale are reversed in the corresponding amounts (in proportion, for a partial refund). If any reversed amount has already been paid out, converted to credits, or otherwise released to you, you owe that amount to Company, and Company may recover it by deducting it from your future Earnings, your credits, or any other amount Company owes you, and may suspend or withhold your payouts until it is settled. The same applies to any amount paid to you in error, obtained through fraud, self-referral, or abuse, or awarded against you in a Claim. Company's own commission and processing-fee treatment on a refunded sale is at Company's sole discretion, and Company is not obligated to return any part of it. As between you and Company, you bear the cost of every refund, chargeback, and payment dispute on your own sales, including related fees and penalties, and Company may deduct those costs from your Earnings. These rights continue after your account is closed or terminated.
Chargebacks, disputes, and reserves.As between a Seller (or other recipient of Earnings) and Company, the Seller bears the cost of every chargeback, payment dispute, and refund on the Seller's own sales, including the disputed or refunded amount, related fees and penalties, and Company's costs of responding. To the fullest extent permitted by applicable law, each Seller authorizes Company to debit, deduct, and offset those amounts against the Seller's Earnings balance, Donations balance, credits, and any other amount Company owes the Seller, and, if those are insufficient, to invoice the Seller, who must pay promptly on demand and who authorizes Company, to the extent permitted by law and by the payment authorization in Section 4, to charge a payment method the Seller has on file. Company may also hold back a reserve from a Seller's Earnings, or delay or withhold payouts, for as long as Company reasonably considers necessary, where Company reasonably believes a Seller presents a risk of chargebacks, disputes, refunds, fraud, non-fulfillment, or other loss (for example, a new Seller, unusual sales volume or patterns, a pending Claim, or an unresolved dispute). A reserve is not a fee, and Company releases it in its discretion once the risk has passed. When a chargeback or payment dispute is filed on a Seller's sale, Company may, but is not obligated to, respond to it, submit evidence, and communicate with the payment processor, card network, or bank on the Seller's behalf or on its own behalf, and the Seller authorizes Company to use the Seller's information and the Platform's records for that purpose. The Seller remains responsible for promptly supplying proof of fulfillment when asked, and Company's decision to respond, or not to respond, creates no liability. Company does not control, and is not liable for, any decision of a payment processor, card network, or bank about a chargeback, dispute, hold, reserve, or reversal, or for any resulting loss. Sections 6, 9A, and 25 apply in addition.
What this is.In addition to payout by check or PayPal, a member may request that a payout of Earnings or Donations be deposited directly into a bank account (a “bank deposit”), where this option is available to the member. A bank deposit is a payout like any other and is governed by Section 14 and this Section 14A, including the request cooldown period, the exclusion of amounts already requested or held, the reversal, offset, and reserve rights in Section 14, and Company's right to withhold, delay, or deny a request.
Stripe holds your bank and identity information, not Company.To receive bank deposits, you set up and maintain a payout account with Company's payment partner, Stripe, using Stripe's secure forms displayed inside the Platform. Stripe, not Company, collects, verifies, and holds your bank account details and the identity and business information it requires, and Company does not collect or store your bank account number.To use this option you must accept Stripe's applicable terms (such as the Stripe Connected Account Agreement and the Stripe Services Agreement), and your payout account is subject to those terms and to Stripe's privacy practices. Company is not a party to your agreement with Stripe, is not a bank or money transmitter, and is not responsible for Stripe's requirements, decisions, or conduct. You must provide accurate, complete, and current information, complete any identity or business verification Stripe requires, and keep your information up to date.
Account status and notices. Stripe decides whether your payout account is cleared to receive funds. A bank deposit cannot be sent while your payout account is not cleared by Stripe, including while Stripe needs more information from you, is reviewing your account, or has restricted or paused it. Company displays your payout-account status in the Platform and, as a courtesy, sends you an in-app notification and an email when Stripe flags your account, needs more information, or pauses it, with a link to fix the issue. Those notices are a convenience and not a guarantee; you remain responsible for keeping your information current, for keeping your email address and notification settings working, and for checking your status before you request a bank deposit. Company is not liable for a delay or denial of a payout caused by an account that is incomplete, not cleared, restricted, or paused. You may still request a payout by check or PayPal, which remain available, subject to Section 14.
Sent only after, and only because of, administrator approval. Every bank-deposit request requires review and approval by a Tweeble Administrator, exactly like every other payout request. A bank deposit is initiated automatically only after, and only because of, that approval; it is never sent merely because you requested it, on a timer, or for any other reason. Approval of one request does not obligate Company to approve another. Company recalculates the amount owed from its own records when it processes an approved request, and the amount you entered or saw when you made the request is not binding if it is different.
Timing, failures, and returned deposits. After Company initiates a bank deposit, the time it takes to reach your bank depends on Stripe, your bank, and applicable banking rules. A transfer may be delayed, rejected, or returned for reasons that include an incorrect or closed account, a bank, Stripe, or compliance review, or a problem with your payout account. Company is not liable for any delay, fee charged by your bank, or rejected or returned deposit, or for loss resulting from incorrect payout information. If a deposit is returned or fails, Company may hold the funds, re-credit them to your balance (less any fees or costs the failure caused), cancel the request, and require you to correct your payout information before a new request is considered, and the cooldown period may apply again to a new request. A deposit that Company initiates is not an acknowledgment that your account is entitled to further payouts.
Errors, reversals, and recovery. If an amount is sent to you in error, in the wrong amount, or in breach of these Terms, or if a sale it relates to is later refunded, charged back, or reversed, you must return it on request, and Company may reverse or reclaim the transfer where Stripe permits, deduct the amount from your future Earnings, credits, or other amounts Company owes you, or recover it from you directly, as described in Section 14.
Availability and changes.Bank deposits may be limited by country, account type, or Stripe's requirements, and are expected to be available at launch only for accounts in the United States. Stripe may refuse, restrict, or close a payout account at any time and for any reason, and Company may suspend, limit, or discontinue bank deposits generally or for any member, with or without notice. You are responsible for all taxes on amounts you receive, and Company does not provide tax or legal advice. Company may request information or documents it needs to comply with law, and may withhold payouts until they are received.
Your payout information must be accurate; misdirected payments.A bank deposit is sent only to the payout account connected to your member account through Stripe. You are solely responsible for entering your bank account details (including the routing number, account number, and account holder name) accurately and completely in Stripe's secure forms, for connecting only an account you own or are authorized to use, and for keeping those details current. Company is not liable for any payment that is misdirected, delayed, rejected, returned, or lost because the details you or anyone acting for you entered were wrong, incomplete, outdated, or unauthorized, or because your account was closed or could not receive the deposit. Company is not required to recover a misdirected payment. If it chooses to try, it may charge you for the cost, and recovery is not guaranteed. A payment that Company or Stripe sends to the account on file under your member account is treated as paid to you.
Only eligible Earnings; requested by you, approved by Company. This Section 14B applies to every payout method (check, PayPal, bank deposit, or any other method Company offers) and supplements Sections 14 and 14A. A payout is made only from Earnings and Donations balances that are eligible for payout under these Terms at the time Company processes the request, only after you request it, and only after a Tweeble Administrator approves it. Company may set and change minimum payout amounts, request cooldown periods, holding periods before newly earned amounts become eligible, and other limits, and amounts that are not yet eligible, are being held, or are subject to reversal are not payable.
Holds, delays, reversals, and withholding. To the fullest extent permitted by law, Company may delay, hold, reverse, reduce, or withhold any payout, or any amount shown in your Earnings, for as long as it reasonably considers necessary, including because of: fraud, abuse, or security review; a refund, chargeback, payment dispute, Claim, or reversal, whether pending or already resolved; a negative or disputed balance; a legal or tax requirement, a court order, or other legal process; identity, business, or account verification that is incomplete or that Company, Stripe, or another processor requires; a request, rule, restriction, or decision of Stripe, PayPal, a card network, a bank, or another payment provider; a suspected violation of these Terms; or a reasonable belief that you present a risk of loss to Company or others. Company is not liable for any loss, fee, missed obligation, or other consequence of a hold, delay, reversal, or withholding, and a delayed payout stays payable once the reason for the delay is resolved.
Returned or failed payments and fees. If a payout is returned, rejected, or fails, or is reversed, Company may re-credit or cancel it, and may deduct from the amount, from your balance, or from future payouts any bank, processor, transfer, or currency-conversion fees and other costs the payout or its failure caused, as well as any amount you owe under these Terms. You are responsible for fees your own bank or provider charges you.
Taxes and tax information. You are solely responsible for determining and paying every tax that applies to amounts you earn or receive through the Platform, whether you receive them as Earnings, commissions, donations, credits, or otherwise. Company does not provide tax advice. Company may collect tax information from you (for example, taxpayer identification and a completed tax form such as an IRS Form W-9 or the applicable W-8 form), may issue tax forms and report payments to tax authorities where the law requires or permits (for example, on an IRS Form 1099), and may withhold taxes or fees from a payout where the law requires it. If you do not provide information Company reasonably requests, or the information is inaccurate, Company may hold your payouts until you do and may withhold as the law requires.
No interest; not a bank; not insured. Earnings and Donations balances do not earn interest. They are a record of amounts Company owes you under these Terms. They are not a deposit, bank account, savings account, stored-value or prepaid account, or other financial product, and they are not insured by the Federal Deposit Insurance Corporation (FDIC) or by any other government agency or insurer. Company is not a bank, credit union, trust company, or money transmitter, and does not hold your money as a fiduciary. Payment and payout services are provided by Stripe, PayPal, and other third parties under their own terms, and Company is not responsible for them.
Sanctions and legal compliance. Company complies with the sanctions, export-control, anti-money-laundering, and similar laws that apply to it. Company may refuse to make, and may hold, freeze, return, or report, any payout or other payment to any person, account, or place that is subject to sanctions or restrictions, that Company, Stripe, or another provider reasonably believes violates the law, or that it is required to withhold. You represent that you, your payout account, and the people who control your business are not the subject of any such sanction or restriction, and you must tell Company promptly if that changes.
Right of set-off.To the fullest extent permitted by law, Company may set off and deduct from your Earnings balance, your Donations balance, your credits, and any other amount Company owes you any amount you owe Company or its affiliates under these Terms, including refunds, chargebacks, disputes, reversals, Claim awards, fees, fines, penalties, amounts paid in error, and the costs of recovering them. If those amounts exceed what Company owes you, the shortfall is a negative balance that you must repay on demand, and Company may withhold future payouts, charge a payment method you have on file, or pursue collection (including reasonable collection costs and attorneys' fees, as the law permits). These rights continue after your account is closed or terminated.
Company may offer promotional credits and bonus-credit incentives for referring new members to the Platform, on terms disclosed on the Platform from time to time. Referral incentives are issued solely as platform credits and are never payable as cash or convertible to cash beyond the credit-conversion mechanism described elsewhere on the Platform. The referral program is offered at Company's sole discretion, may be modified, restricted, or discontinued at any time without notice, and is subject to forfeiture in the event of suspected fraud, abuse, self-referral, or violation of these Terms - in which case any related unpaid bonus, pending referral, or credit issued as a result of that conduct may be revoked or clawed back. Referral bonuses under this Section 15 are separate from the affiliate commissions on sales and donations described in Section 15A.
To protect against fraudulent or fake referrals, every new account must verify its email address (by entering a code or clicking a link Company sends immediately at signup) before any referral bonus tied to that signup is issued. An unverified referred signup earns the referring member no credit; the referrer's bonus is issued only once (and only if) the referred account completes email verification. Company may withhold, delay, or deny a referral bonus indefinitely if a referred account is never verified.
Your affiliate link. Every member has a unique affiliate link and referral code. If you share your link or code, and a buyer or donor completes an eligible sale or donation through it, you may earn an affiliate commission on that sale or donation, on the terms of this Section 15A. Affiliate commissions are separate from, and in addition to, the referral bonuses described in Section 15.
How every eligible sale is split.On every eligible sale or donation, Company retains twenty percent (20%) of the full price or donation amount actually paid (after any coupon or discount). The affiliate's commission is the affiliate's tier percentage (below), or the seller-set rate for the listing where one applies (see “Seller-set affiliate rates” below), of the remaining eighty percent (80%), and the seller or recipient receives the rest. The commission is not an additional charge to the buyer and, except in the classic Service Marketplace described below, is paid out of the seller's or recipient's share, not in addition to Company's 20%. For example, if the full price paid is $100.00 and the affiliate's percentage is 15%, Company retains $20.00, the affiliate earns 15% of the remaining $80.00 ($12.00), and the seller receives $68.00. Because the commission is calculated on what remains after Company's 20%, it is never a percentage of the full price.
Tier percentages.The affiliate's percentage is set by the affiliate's membership plan: Free, 5%; Starter, 10%; Growth, 15%; and Authority and any higher tier, 20%, which is the maximum. The percentage is determined by the affiliate's active paid plan at the time the sale is completed. A paid plan that is cancelled (once its paid period has ended), suspended, or lapsed is treated as the Free tier.
Seller-set affiliate rates.When a member lists a service, product, fundraising goal, clothing or shoe item, book, Program, or Membership Package for sale, the member (the seller) sets the affiliate rate for that listing. A new listing requires a rate, the minimum is 5%, the Platform allows rates up to a stated maximum (currently 50%), and the Platform suggests 20% as a common rate. The rate is applied to the amount remaining after Company's 20%, exactly as in the example above, is paid out of the seller's share (not in addition to Company's 20% and not at any additional cost to the buyer), and applies instead of the affiliate's tier percentage for that listing. The Platform shows the rate on the listing's card and detail page; where a seller has not set a rate (for example, a listing created before this feature existed), the affiliate's tier percentage continues to apply, or, for a Membership Package without a rate, no affiliate commission is paid. Sub-options of a multi-option product use the parent product's rate. A seller may change a listing's rate prospectively; a change applies only to sales completed after it takes effect, and a recurring Membership Package subscription keeps the rate recorded for it when it began. Items sold by Company itself (such as the Service Marketplace) use the affiliate's tier percentage. A seller is solely responsible for choosing a rate it can afford, and Company is not liable if a rate is set too high or too low, if affiliates do or do not promote a listing, or if a listing displays an outdated rate because of a technical delay.
Events.For an event, the Event Creator sets the affiliate percentage for that event. It is applied to the amount remaining after Company's 20% (for ticket and sponsorship sales, and for a suggested donation made with a free registration), it is shown on the event's page, and it applies instead of the affiliate's tier percentage. An event for which the Event Creator has not set a percentage uses the tier percentages above. For a free event with a suggested donation, Company retains twenty percent (20%) of whatever donation the attendee makes.
Other items.The same structure (Company retains 20%, and the affiliate earns its percentage of the remaining 80%) applies to Profile Marketplace Product, Service, book, clothing, and shoe sales; Programs; Fundraising Goal contributions and profile Donations; Speaker Pool hires; School profile sponsorships (formerly “Adopt a School”); and, for enrollments purchased on or after September 20, 2026, Learning Center courses and quick classes (earlier enrollments are governed by the percentages in effect when they were purchased). In the classic Service Marketplace, where Company itself is the seller, the affiliate's percentage is likewise applied to the amount remaining after Company's 20%, and Company pays the commission (which, for a purchase made with platform credits, Company may pay in the form of platform credits). A Membership Package carries an affiliate commission only if its seller has set an affiliate rate for it, as described above. Except as this Section or the Platform expressly states, an item carries no affiliate commission; Company's own membership plans are addressed by Section 15, and donations described in Section 17 are governed by that Section.
When commissions are earned. Commissions are earned only on completed, paid, non-refunded sales. An earned commission is added to your Earnings balance and is paid out under Section 14. If a sale is refunded for any reason, the affiliate commission on it is reversed and, if already paid out, must be repaid, as described in Sections 6 and 14. A commission on a recurring subscription or renewal is earned only where the Platform records the renewal payment as an eligible sale and shows the commission in your Earnings, and Company does not guarantee a commission on any renewal.
Attribution, abuse, and no guarantee. Company determines whether a sale is attributed to an affiliate link or code from its own records, and its determination is final. Self-referrals (using your own link or code to buy for yourself or for an account or organization you control), attribution obtained through deception, spam, misrepresentation, or automation, and any other abuse or fraud may be voided at any time, in which case no commission is earned and any commission already paid may be reclaimed. You are solely responsible for complying with all laws that apply to your promotion, including advertising and material-connection disclosure requirements, and for the accuracy of any statement you make about any seller, item, or Company. Affiliates are independent participants, not employees, agents, or partners of Company, and are responsible for their own taxes. Company does not guarantee that any affiliate will earn any commission or any amount of money. Company may change the percentages, its 20% retention, or the eligibility rules in this Section prospectively at any time, by updating the Platform or these Terms; a change applies only to sales completed after it takes effect.
Verified nonprofit status.A member with a Nonprofit profile may apply for verified nonprofit status from the Profile page by submitting the organization's name and Employer Identification Number (EIN). Company checks the EIN automatically against a third-party public registry of organizations that the Internal Revenue Service recognizes as tax-exempt. If the registry returns a matching organization, the application may be approved automatically. If the registry definitively reports that no such organization exists, the application is rejected automatically. If the lookup fails or is inconclusive, the application is held for review by Company's administrative personnel. An automated result is only a signal: Company may at any time, in its sole discretion, approve, deny, reject, suspend, or revoke verified status or the discount, with or without a stated reason, whether or not an automated check previously matched or failed to match, including if Company can no longer verify continued eligibility or believes the information submitted is inaccurate or incomplete. Company may suspend the discount without revoking the approval, and may reverse a suspension, revocation, or denial. In these Terms, a “verified nonprofit” is a member whose application is currently approved and whose nonprofit discount has not been suspended or revoked. Company keeps a record of every application (including the organization name, EIN, lookup result, decision, reviewer, and dates) and may rely on that history in later decisions.
What verification means, and does not mean. Verification is a limited automated and administrative check that the EIN you submit corresponds to an organization in the registry. It is nota legal determination of any organization's tax-exempt or charitable status, good standing, or eligibility to receive deductible contributions; it does not confirm that the person applying is authorized to act for the organization or that the organization's status is current; and it is not an endorsement, certification, or guarantee by Company of the organization or how it operates. You represent that the information you submit is true and complete, that you are authorized to apply on the organization's behalf, and that the organization is and will remain eligible, and you agree to notify Company promptly if its status changes. Company may void any benefit obtained through inaccurate information and may recover from you the value of any Company-funded discount so obtained. As of the effective date of these Terms, a Nonprofit profile can be published to the Directory only while verified status is in effect. Section 9C describes the limited, non-guaranteed statement Company makes about donations to verified nonprofits.
Company's own offerings.For a verified nonprofit, a discount of twenty percent (20%) applies automatically to certain items that Company itself sells, currently credit top-ups, Media Passes, and the curated Service Marketplace (whether paid in credits or by Buy Now), at the rate Company discloses on the Platform, which Company may change, limit, or discontinue prospectively at any time. Unless the Platform expressly states otherwise, this discount does not apply to membership plan pricing, Speaker Pool, Directory, or Learning Center subscriptions, Greeting Cards, advertising, donations, or Fundraising Goal contributions, and Company's own promotions apply as stated when they are offered.
Community Supporter Badge (seller opt-in).A member with a Business or Nonprofit profile may choose, free of charge and at any time, to enroll in the “Community Supporter Badge” program from the Profile page. While a seller is enrolled, (a) the Community Supporter badge is displayed on that seller's public profile, and (b) a verified nonprofit that buys from that seller receives twenty percent (20%) off everything that seller sells, or later lists for sale, through the Platform. That includes Products (and each option of a multi-option listing), Services, Programs, Membership Packages, books, clothing, shoes, Learning Center courses and quick classes, event tickets and sponsorships, Speaker Pool hire, and any other item the Platform lets that seller sell, whether the item is listed today or added later. The discount is applied by Company's systems at checkout to the buyer's price for that seller's item, and only when the buyer is signed in to a member account that, at the moment of purchase, is a verified nonprofit whose discount is not suspended. It is not available to guests (a guest checkout has no nonprofit status), to nonprofits that are unverified, pending, denied, suspended, or revoked, or to a seller buying its own items, and a seller cannot choose which verified nonprofits receive it. It does not apply to free items, to donations or Fundraising Goal contributions, to any membership plan or subscription price charged by Company itself, or to Company's own services (which are governed by the preceding paragraph and by any other statement on the Platform).
The discount is funded by the seller, not by Company.By enrolling you agree that the price actually charged to a verified nonprofit buyer is the listed price less twenty percent (20%), and that Company's twenty percent (20%) fee, any affiliate commission, and your Earnings under Sections 9, 14, and 15A are all calculated on the discounted amount actually paid. Company does not fund, reimburse, or guarantee payment of the difference between the listed price and the discounted price. You are not entitled to, and Company has no obligation to pay, credit, refund, or otherwise make up, the remainder or any part of the discount for any sale, including where you later contact Company seeking the amount you discounted, and no Claim under Section 7 may be filed by a seller for a discount it gave. A purchase discounted under this program is otherwise subject to the same refund rules as any other purchase under Section 6 and is refunded, if at all, only in the amount actually paid.
Discounts are not combinable.The Community Supporter discount, a Seller coupon under Section 9B, and any other discount or promotion cannot be combined on the same item unless the Platform expressly states otherwise at checkout. If a buyer is eligible for more than one, the buyer receives the single greatest discount (the one that results in the lowest price for that item), not the sum. Company's own site-wide or promotional pricing on Company's own items applies as stated when it is offered.
Recurring items.The discounted price of a recurring Membership Package or subscription is set when the buyer checks out and continues for that subscription's billing cycles until it is cancelled or changed; it is not re-evaluated at each renewal, and a later change to the buyer's nonprofit status or to the seller's enrollment does not by itself alter an existing subscription.
No liability for a seller's failure to honor, or for the discount not being applied.The discount is the seller's offer, applied by the Platform for the seller's benefit and at the seller's cost. Company is not liable to any buyer or seller if a seller fails to honor a discount, displays or removes a badge, changes its enrollment, or misdescribes the program, or if a discount is not applied, is applied incorrectly, or is unavailable for a particular item type, checkout path, or moment because of a technical limitation, error, or change to the Platform. A buyer's recourse for a discount that was not applied is to contact Company or the seller before completing the purchase; Company may, but is not obligated to, correct an error, and any correction is discretionary and creates no right to any discount in any other case. Company does not guarantee that the discount is available on every item type or in every checkout flow at all times.
Withdrawal and changes. You may withdraw from the program at any time by turning the option off; the badge and the discount then stop for purchases made after that point, and purchases already made are unaffected. Company may modify, suspend, or discontinue the Community Supporter Badge program or the nonprofit discount, including the percentage, the eligibility rules, and the item types covered, or remove a badge from any profile (for example, where a profile is unpublished, suspended, or in violation of these Terms), at any time, prospectively and with or without notice.
No endorsement; no guarantee.The badge indicates only that a seller has opted in to offer the discount. It is not an endorsement, certification, or guarantee by Company of the seller, the seller's items, or any nonprofit buyer, and Company does not guarantee that enrolling will produce any number of sales or any other benefit. Whether a buyer qualifies as a verified nonprofit is determined solely by Company's own verification process, on which sellers may not rely as a representation of that organization's legal status, and Company disclaims all liability arising from a buyer's eligibility or ineligibility for the discount, to the maximum extent permitted by applicable law.
The Platform offers a feature allowing you to contribute funds to Relief Alliance, a registered 501(c)(3) nonprofit organization based in Kissimmee, Florida (EIN 99-5000564), through the “Donate to Relief Alliance” feature. A portion of each donation you contribute through this feature is forwarded to Relief Alliance to support its programs; Company retains the remaining portion. Company is not itself the recipient charitable organization for purposes of any donation made through this feature, and makes no representation as to the tax-deductibility of any contribution. You are solely responsible for determining the tax treatment of any donation and should consult your own tax advisor and retain your own records.
The Platform separately offers a “Donate to Nepal Flood Relief” feature (the funds collected through this feature, together with the Greeting Card contribution described below, are referred to on the Platform as the Nepal Relief and Recovery Fund), supporting relief and recovery efforts following flooding in Nepal. Of each donation made directly through the “Donate to Nepal Flood Relief” feature, sixty percent (60%) is allocated to the Nepal Relief and Recovery Fund and forty percent (40%) is retained by Company. Separately, Company allocates thirty percent (30%) of the revenue it collects from Greeting Card (digital postcard) purchases made through the Platform to the Nepal Relief and Recovery Fund, with the remaining seventy percent (70%) retained by Company; this Greeting Card allocation is not itself a donation made by you and is not eligible for any donation-related tax treatment. Any amount displayed on the Platform as raised for, or allocated to, the Nepal Relief and Recovery Fund reflects the actual net amount computed under this Section, not the gross amount collected. Company is not itself the recipient organization for purposes of any donation or allocation made under this Section, and makes no representation as to the tax-deductibility of any contribution — you are solely responsible for determining the tax treatment of any donation and should consult your own tax advisor and retain your own records. Company may adjust the percentages described in this Section prospectively at any time by updating these Terms; any such change applies only to funds collected or revenue earned after the effective date of the change.
Donations made through either feature described in this Section are final and non-refundable, consistent with Section 6, and are not eligible for the Claims and Disputes process in Section 7. Company disclaims all liability arising out of or related to Relief Alliance or the Nepal Relief and Recovery Fund, their respective programs, their use of donated or allocated funds, or the “Donate to Relief Alliance” and “Donate to Nepal Flood Relief” features— Company is not a party to, does not control, and assumes no responsibility for Relief Alliance's or any recipient organization's operations, tax-exempt status, or use of any funds they receive through the Platform. Any question regarding a specific donation's tax treatment or a recipient organization's use of donated funds should be directed to that organization directly, not to Company.
Relationship to Section 9C.Nothing in Section 9C changes, limits, or contradicts this Section 17. The disclaimers in this Section 17, including that Company makes no representation as to the tax-deductibility of any contribution to Relief Alliance or the Nepal Relief and Recovery Fund, continue to apply in full to those donations. Section 9C applies only to donations made directly to a verified Nonprofit member's own Fundraising Goal or profile, and never to a donation described in this Section 17.
You are solely responsible for all content you submit, post, or transmit through the Platform, including profile information, blog posts, event listings, images, messages, and any other material (“User Content”). You represent that you own or have all necessary rights to submit your User Content and that it does not infringe, misappropriate, or violate any third party's intellectual property, privacy, or other rights, or any applicable law. You grant Company a non-exclusive, worldwide, royalty-free, sublicensable license to host, store, reproduce, display, and distribute your User Content solely as necessary to operate, promote, and provide the Platform (for example, displaying your published blog post, event listing, or public profile).
You agree not to use the Platform to:
Company may remove, edit, or refuse to publish any User Content, and may suspend or terminate any account, at its sole discretion, with or without notice. See Section 13 for Company's content review, approval, and moderation process for submissions that require pre-publication review.
Case studies, testimonials, and client information.A Business or Nonprofit member may publish case studies on its profile, which can include photographs, a description, a location, success criteria, and a testimonial that names a client, a client's company, or a contact. If you publish a case study, testimonial, client name, logo, or photograph, you represent and warrant that it is truthful and not misleading, that you have all rights and every permission and consent needed from each person and organization named or shown (including permission to publish a testimonial and to use the name, image, and company of the person giving it), and that it does not breach any confidentiality obligation or any law. Results described in a case study are the member's own statements, are not verified or guaranteed by Company, and are not a guarantee of similar results (see Section 23). You are solely responsible for them and must remove or correct anything that is inaccurate or that a person asks you to take down.
Moderation, license, and removal.Company has the right, but not the duty, to monitor, review, edit, refuse, hide, or remove any User Content, and to restrict or end any member's use of the Platform, at any time and for any reason, including content that Company believes violates these Terms or the law or that exposes Company or others to risk. Company is not liable for any User Content, for failing to remove it, or for removing it. The license you grant in this Section 18 covers hosting and displaying your User Content wherever you or the Platform publish it, creating technical copies and backups, and displaying or excerpting it to promote the Platform or your listing, and it continues for a reasonable time after you delete the content or close your account to the extent copies exist in backups or have been shared by others. Other people can see, copy, and share what you make public, and Company cannot control what they do with it.
What custom links are.Every published profile, event, blog post, and listing that has its own page on the Platform has a default web address. A member on a paid membership plan (and Tweeble Administrators) may customize some of those addresses, for example a profile address in the form tweeble.com/<name>, an event address, a blog address, and the address of a service, product, fundraising goal, Program, clothing or shoe item, or book listing (each a “custom link”). Default addresses remain available to everyone, and a free account that already holds a custom link keeps it but cannot change it unless it upgrades. Company may change these eligibility rules prospectively.
Availability, reserved names, and no ownership. Custom links are assigned first come, first served, must meet the format the Platform requires, and cannot duplicate another link or a name the Platform reserves (for example, the names of existing pages and official-looking or confusing names). If you leave a profile link blank, the Platform may generate one for you from your business or contact name and add a number to make it unique. A custom link is a license to use an address on the Platform for as long as your account is in good standing; it is not a property right, trademark right, or domain name, and you acquire no ownership of any name.Choosing a name does not authorize you to use anyone else's name, brand, or trademark, and you may not choose a name that impersonates another person or organization, suggests an affiliation or endorsement that does not exist, infringes another's rights, is misleading, offensive, or unlawful, or otherwise violates these Terms.
Company's rights. Company may refuse, change, rename, reclaim, reassign, suspend, or remove any custom link at any time, with or without notice, including where it believes the link impersonates, infringes, misleads, or violates these Terms or the law, where the account is suspended, terminated, unpublished, or no longer eligible, or where Company needs the name for the operation of the Platform. When a link is changed, renamed, or removed (including when you change it yourself), the previous address may stop working, and links you shared, printed, or published elsewhere may break. Company is not liable for broken links, lost traffic, lost sales, search-ranking effects, or any other loss caused by a custom link being unavailable, changed, or removed, and you are responsible for updating anywhere you have used a link.
Tweeble Chat and other in-app messaging features are provided for legitimate business networking among members. Messages you send may be visible to other members you communicate with and, where you share content into a group or community, to other members of that group or community. Company may review reported messages for violations of these Terms and may remove content or restrict a member's messaging privileges as a result. Company is not obligated to monitor messages generally and is not responsible for the content of messages sent between members. Any translation of a message that a member requests is machine-generated and is subject to Section 23A.
Community Organizers.A Tweeble Chat community or group is created and run by the member who starts it (its “Organizer”). The Organizer has final and sole discretion over who may join, remain in, or be removed from their community or group. An Organizer may set their community to require the Organizer's approval before a join request is granted, or to allow any member to join instantly with no approval step; either way, once you are a member of a community or group, you agree to follow any rules its Organizer posts for it. Company is not a party to, and bears no liability for, any Organizer's decision to admit, deny, approve, or remove any member, or for any rule an Organizer sets, fails to set, enforces, or fails to enforce, for their community or group.Company's own content-review and moderation rights described above apply regardless of any Organizer's own decisions.
What the tool does.The Platform lets you keep a list of contacts in My Connections, group them into segments, and design and send email campaigns to individual contacts or segments. Campaigns are sent for you through Company's email provider using Company's sending infrastructure and domain, with your name shown as the sender and with a required unsubscribe link and postal address added. You are the sender of every campaign, and Company acts only as a technology provider that delivers it at your direction.
Paid plan required. Creating and sending email campaigns, and building and using segments for them, is available only to members on the Growth plan or a higher plan (Growth or Authority). The Free and Starter plans do not include it. Your contacts in My Connections remain available on every plan. If your membership ends, lapses, or moves below the Growth plan, you lose access to campaigns and segments until you are on a qualifying plan again; unsubscribe requests from your recipients are still honored. Company may add fees, usage limits, or other plan requirements prospectively.
You may email only people you are allowed to email.You may add to a campaign only people who have given you permission to receive that kind of email, or for whom you otherwise have a valid legal basis under every law that applies to you and to them (including the U.S. CAN-SPAM Act, Canada's Anti-Spam Legislation, the UK Privacy and Electronic Communications Regulations, and similar laws). Before sending, the Platform asks you to confirm that you have that permission, and Company keeps a record of your confirmation. You may not use the tool to send spam or unsolicited bulk email, and you may not upload or email purchased, rented, harvested, or scraped lists. Your campaigns must have an accurate sender name, subject line, and content; must clearly identify promotional messages; must include a valid physical postal address; and must not be deceptive, unlawful, fraudulent, phishing, malicious, infringing, or otherwise prohibited by Section 18.
Unsubscribes and suppression. The Platform adds an unsubscribe link and the technical unsubscribe headers email providers expect to every campaign, processes unsubscribes right away, and keeps unsubscribed addresses, and addresses that bounced permanently or reported a message as spam, on a suppression list so they are not emailed again, including by other members in the case of a permanent bounce or spam complaint. You may not remove, hide, alter, or interfere with the unsubscribe link or any other required element, may not email a person who has unsubscribed, and must not attempt to re-add or re-subscribe a person who has opted out. If someone tells you in another way that they do not want your email (for example, by reply or by phone), you must promptly mark them as unsubscribed in My Connections. Unsubscribed contacts remain in your contact list marked as unsubscribed and are removed from your segments.
Limits, monitoring, and suspension.Company may set and change sending limits (including daily limits and lower limits for new senders), may review campaigns and sender behavior, and may pause, limit, or stop any campaign, or suspend your access to the email tool or your account, at any time and with or without notice, including where bounce or spam-complaint rates are high, where Company or an email provider suspects a violation of law or of these Terms, or to protect Company's sending reputation. Company does not guarantee that any email will be delivered, opened, clicked, or placed in an inbox, or that delivery, open, click, bounce, and unsubscribe statistics are complete or accurate, because those depend on recipients' email providers and devices.
Your contacts' information.The contacts you store and email are your own business records, and you are solely responsible for having the right to collect, store, and use their information and to send it to Company for the purposes described here, and for any notice, consent, and data-protection obligations that apply to you. Company encrypts sensitive contact fields at rest and processes contact information only to provide the tool and the Platform, as further described in the Privacy Policy; Tweeble Administrators may access members' contact records, with that access logged, to support members, investigate abuse and security issues, and comply with law. You are solely responsible for your campaigns and their compliance with law. As provided in Section 25, you will defend and indemnify Company against claims, penalties, and costs arising from them, including any claim by a recipient, a regulator, or an email provider. Section 19E adds further terms for all marketing campaigns.
The Task Manager is available to every membership tier. Any member can create and use the Task Manager, on every plan including the Free plan. The feature lets you create task lists and tasks, set a status for each task (not started, in progress, blocked, paused, or complete), link a task to another that is blocking it, add notes, and track progress. You can share a whole list with other members, or share a single task by assigning one or more members to it, and the Platform tracks assignments and progress. Company may change, limit, or discontinue parts of the feature, and does not guarantee that any particular capability will always be available.
Sharing, assignment, and who can see what.People you share a whole list with can see everything in it, can edit it, can add tasks, can assign people, and can add notes. A person you assign to a single task (including yourself) sees only the tasks assigned to them and can edit those and add notes. Only you, as the list's owner, can delete a list or a task. Anything you put in a shared task list, task, or note is visible to everyone it is shared with, so do not include information you do not want them to see. You are responsible for what you share and with whom. When you assign someone or share a list, Company may notify them in the Platform and by email, and you are responsible for assigning only people who have agreed to receive such notices. Section 18 (User Content and Conduct) applies to task content and notes, which are User Content.
No guarantee of availability or backup; not project-management advice. The Task Manager is a convenience. Company does not guarantee that they will be available, that a list or note will be kept, backed up, or recoverable, or that a reminder, notification, or assignment email will be delivered on time or at all. Keep your own copy of anything important, and do not rely on the feature alone for deadlines, legal, financial, medical, or safety-critical tasks. Statuses, progress figures, and similar indicators are tools, not professional project-management, legal, or business advice, and Company is not responsible for a missed deadline, a dropped task, or a decision made from them.
Do not store sensitive or regulated information. Do not put payment card numbers, bank account numbers, Social Security or other government identification numbers, passwords or access codes, health or medical information, or other sensitive or regulated data in a task, note, or list. The feature is not designed or secured for that data, and it is visible to everyone a list or task is shared with. You are solely responsible for anything of that kind you enter, and Company is not liable for its exposure.
Delegated Accounts. You may allow one or more other Tweeble members (“Delegates”) to manage your account for you, with the role or the specific features and Read or Write level that you choose. You are fully responsible for the access you grant and for everything a Delegate does in your account, as if you had done it yourself, including content published, messages sent, contacts or campaigns managed, and (where you allow it) purchases made. Choose Delegates you trust. Company is not a party to your arrangement with a Delegate and is not liable for a Delegate's acts or omissions, or for any loss resulting from access you granted.
What is never delegated.Whatever role you choose, a Delegate can never request or change payouts or set up bank deposits, change your login email or password, delete your account, open your Learning Center, or add, change or remove anyone's delegated access. Those remain yours alone. A Delegate may not use delegated access to take funds, credits or information for themselves, to impersonate you beyond the access you gave, or in any way that violates these Terms.
Access passwords and records.Each Delegate creates a separate access password for each account delegated to them and must enter it every time they go into that account; it must differ from their Tweeble login password, must be kept confidential, and access is locked temporarily after repeated wrong attempts. Company records Delegate activity in your account (when a Delegate enters or leaves, what sections they view or change, and blocked attempts) and shows it to you, and you can remove a Delegate from your account immediately or end their access at any time. A Delegate is acting on your account, so what they see and do there, including your content and your customers' information, is subject to your responsibilities under these Terms and our Privacy Policy. Company may limit, suspend or end delegated access where it reasonably suspects misuse, fraud or a security risk. Delegated access ends automatically if either account is closed.
Delegating access is entirely at your own risk.The decision to delegate access to your account, and to whom, is yours alone and is made at your sole risk. You control each Delegate's role and permissions (including Read or Write access and which features they can use) and are responsible for reviewing, adjusting, and removing them. You are responsible for everything a Delegate does or does not do in your account, whether or not it is what you intended, and whether or not the Delegate stays within the permissions you set. Company is not liable for any act or omission of a Delegate, for any exposure, disclosure, copying, or misuse of your data or your customers' information through delegated access, or for any unauthorized or unintended transaction, purchase, message, post, campaign, change, or deletion made through it, including where a Delegate's access password is shared, guessed, or stolen. You release Company from those claims as provided in Section 25A, and you are responsible for any claim a third party brings because of what a Delegate does in your account (Section 25). Before you let a Delegate handle customer, payment, or other sensitive information, make sure they are authorized to do so and that the law permits it.
Activity records are informational only. The activity records Company shows you are provided as a convenience. They may be incomplete, delayed, or unavailable, they are not a security guarantee or a complete audit trail, and Company does not promise to detect, block, or tell you about every action or attempt. You are responsible for checking them and for acting on what you find. A Delegate is also bound by these Terms, and Company may notify a Delegate and the account owner by email and in the Platform about access, assignments, and activity.
What it does.The Social Media Scheduler lets you write posts in advance and have Tweeble publish them, at the date and time you choose, to the Facebook Pages, Instagram professional accounts and LinkedIn profiles or company pages that you connect. It works only through the official tools those companies provide, and only with accounts you connect yourself by signing in to the platform and approving Tweeble's access. Tweeble is not affiliated with, endorsed by, or sponsored by Meta Platforms, Inc. (Facebook and Instagram) or LinkedIn Corporation, and their own terms and policies (including Meta's Platform Terms and LinkedIn's API Terms of Use) apply to your use of those platforms and to anything you post there.
Paid plan required. The Social Media Scheduler is available only to members on the Growth plan or a higher plan (Growth or Authority). The Free and Starter plans do not include it. If your membership ends, lapses, or moves below the Growth plan, you can no longer use the scheduler, connect accounts, or schedule posts; posts still waiting are not published, and you can still disconnect your accounts and delete your posts. Company may add fees, usage limits, or other plan requirements prospectively.
You are the publisher.Everything that is posted is your content, posted in your name or your organization's name, at your instruction. You are responsible for it, including that you own or have permission to use every photo, video, music and name in it, that you have the consent of anyone you tag, that it follows each platform's rules, and that it follows Section 18 (User Content and Conduct) and applicable law (including advertising, endorsement and disclosure rules). Tweeble does not review scheduled posts before they are published.
No guarantee of delivery or results.Publishing depends on Facebook, Instagram, LinkedIn and your internet and account settings, which Tweeble does not control. A platform can reject a post, limit how many posts an account may publish, change or withdraw its tools, or end the sign-in you gave Tweeble (for example when you change your password or remove Tweeble from your settings). Tweeble tries again when a problem looks temporary and tells you in the app when a post could not be published, but Tweeble does not guarantee that any post will be published at the exact time you chose, or at all, and is not liable for a post that is late, missing, or published with a platform's own changes to it. Tweeble also does not promise any reach, followers, engagement, sales or other result from posting. Check your accounts for anything that matters.
Your connected accounts.Tweeble stores the sign-in token each platform gives it, encrypted, and uses it only to publish the posts you schedule and to show you which accounts are connected. You can disconnect any account at any time in the scheduler, which erases the saved sign-in and stops posts waiting for that account, and you can also remove Tweeble in the platform's own settings. Posts already published stay on the platform until you delete them there. Only connect accounts you own or are authorized to manage. If you let a Delegate manage your account (Section 19B), they can schedule and manage posts, and connect or disconnect accounts, as you, and you are responsible for what they do.
Limits. Platforms limit what an outside tool can do. For example, Facebook does not let outside tools tag people, Instagram requires a photo or video on every post and a Business or Creator account linked to a Facebook Page, and LinkedIn has no location tag. We may limit, pause or end the scheduler, or any one connection, if we reasonably believe it is being misused, if a platform requires it, or if a platform ends our access.
What this is.When you post an event you may choose “A wedding.” A wedding event has a wedding page with the couple's details, a free RSVP, and, if the organizer turns them on, a gift registry, fundraising goals, general gifts of money, and wedding wishes. A wedding event has no ticket, sponsorship, or affiliate features. The organizer (the “Couple”) is responsible for everything on the page, including its accuracy, and for having the right to use every name, photo, and link in it.
Registry items on other websites.The Couple may add an item by pasting a link to it. Tweeble then reads the page's public sharing information (such as its title, picture, and store name) and shows a picture and a link. Tweeble does not sell, ship, price-check, or guarantee those items, is not a party to any purchase made on another website, and does not endorse any store or product. Buying from another website is governed by that website's terms, and the price, availability, and delivery are its responsibility. Links open on the other website, and some may be affiliate links of the Couple. Pictures taken from other websites remain the property of their owners and are shown only to illustrate the item.
Gifts given through Tweeble.The Couple may also create items or funds that guests pay for through Tweeble, and may add fundraising goals and accept general gifts of money. Payments are made by card through our payment processor, Stripe. A guest does not need an account to give; a name and email are collected for the receipt. Each such payment is a gift to the Couple and is treated as a donation for the purposes of these Terms: it is final and non-refundable except as these Terms provide (including Section 6), the fee Company retains on a donation (currently twenty percent (20%), as described in Sections 9 and 9A, with no affiliate commission paid on wedding gifts) applies, and the rest is credited to the Couple's Donations balance and paid out under Section 14. Tweeble is not a charity and gifts to a Couple are not tax-deductible charitable contributions; Company makes no statement about the tax treatment of a gift or of money received. A registry item sold through Tweeble is a gift of money in the amount shown, and the Couple, not Company, is responsible for buying, providing, or acknowledging anything the gift was meant for. If an item is limited, Tweeble tries to stop giving at the number wanted, but two guests paying at the same moment may both succeed, and the Couple remains responsible for how it handles that.
Wedding wishes.A signed-in member may leave the Couple a wish on a wedding page when the Couple has turned wishes on. A wish is user content under Section 18. It is shown publicly, with the author's name, only after the Couple approves it, and the Couple may reject any wish. Company may remove a wish that violates these Terms. Do not put private information in a wish.
RSVPs and guest information. The details guests enter when they RSVP (name, email, phone, party size, and notes) are shared with the Couple so they can plan the event, and are subject to our Privacy Policy. The Couple may use them only to organize and communicate about the wedding.
Scope.This Section 19E applies to every tool that lets you send marketing or promotional messages or publish promotional content to an audience through the Platform, including email campaigns and segments built from your contacts in My Connections (Section 19A) and the Social Media Scheduler (Section 19C), and any similar tool Company adds (together, the “Marketing Tools”). It supplements Sections 19A and 19C, and if there is a conflict as to a Marketing Tool, the stricter obligation applies to you.
Paid plan required. Consistent with Sections 19A and 19C, email campaigns, segments, and the Social Media Scheduler are available only on a paid plan above Starter (the Growth plan or the Authority plan). Your contacts in My Connections remain available on every plan. Access ends when your membership ends, lapses, or moves below Growth, and Company may add fees, limits, or plan requirements prospectively.
You are the sender and publisher. You decide who receives each campaign and what it says. You are the sender or publisher of every message and post, and you alone are responsible for your lists, your content, your offers, and your compliance with law. Company provides software and delivery infrastructure at your direction and does not review, approve, or endorse your campaigns.
Lawful consent and applicable laws.You may send a message only to a person for whom you have lawful permission or another valid legal basis, and you must be able to show it. You are responsible for complying with every law that applies to you, to your recipients, and to your message, including, where they apply, the U.S. CAN-SPAM Act, Canada's Anti-Spam Legislation (CASL), the EU General Data Protection Regulation and the UK General Data Protection Regulation (with related e-privacy rules), and the U.S. Telephone Consumer Protection Act (TCPA) and similar rules on calls and text messages. You must keep your own records of consent and must give Company evidence of it on request. You may not use contact information you keep on the Platform to place calls or send text messages that require consent you do not have. To the extent privacy law treats you as the party that decides why and how recipients' personal information is used, you are responsible for that decision, for your notices to recipients, and for answering recipients' requests, and Company processes that information on your behalf to provide the tool as described in the Privacy Policy.
Unsubscribes and opt-outs. You must honor every unsubscribe and opt-out promptly and may not email or contact a person who has opted out. You may not remove, hide, or alter the unsubscribe link or any other required element, and you must mark a person as unsubscribed in My Connections if they tell you another way that they do not want to hear from you. Company keeps suppression lists as described in Section 19A.
No purchased, rented, or scraped lists; prohibited content.You may not upload or email a list that was purchased, rented, harvested, scraped, or otherwise obtained without the recipients' permission, and you may not use a Marketing Tool for spam, phishing, deception, or fraud. Your campaigns and posts must be accurate and must not contain content that is illegal, deceptive, misleading (including false claims about results, earnings, or endorsements), infringing, harassing, hateful, malicious, or otherwise prohibited by Section 18, by Section 19A or 19C, or by the rules of the email, social, or other network that carries them, and must include any disclosures the law requires (including for paid endorsements and sponsored content).
Throttling, review, pausing, and termination.Company may, at any time and with or without notice, review, throttle, limit, delay, pause, or stop any campaign, post, or Marketing Tool, remove content, suspend your access to a Marketing Tool, and suspend or terminate your account, including because of complaints, spam reports, high bounce or unsubscribe rates, suspected violations of law or these Terms, a request or action of an email provider or social network, or a risk to Company's sending reputation or infrastructure. Company has no duty to review campaigns and is not liable for allowing or not allowing a campaign to go out. Fees paid are not refunded because a campaign or a Marketing Tool was paused, limited, or ended under this Section.
No guarantee of delivery or results. Company does not guarantee that any message will be delivered, reach an inbox, be opened, or be clicked, that any post will be published on time or at all, or that any campaign will produce any audience, engagement, leads, sales, or other result. Delivery, open, click, bounce, reach, and engagement figures are estimates that depend on third parties and may be incomplete or inaccurate.
Third-party platforms and outages.Marketing Tools work through third parties, including Resend (email delivery), Meta Platforms, Inc. (Facebook and Instagram), and LinkedIn Corporation, and through recipients' email providers. Their terms and policies apply to you, and they may change or withdraw features, apply limits, suffer outages, reject content, or restrict, suspend, or close your accounts or pages without involving Company. Company is not responsible for any act, omission, outage, limit, or decision of a third party, or for any restriction placed on your accounts, domains, or audience because of what you send or post.
Your responsibility and indemnity.You are solely responsible for your campaigns, posts, and lists. As provided in Section 25, you will defend, indemnify, and hold harmless Company and the other persons named there from any claim, demand, penalty, statutory damages, fine, provider action, or cost (including reasonable attorneys' fees) arising from your campaigns, posts, content, lists, consents, or use of a Marketing Tool, including a claim by a recipient, a regulator, a platform, or an email provider, and Company may deduct those amounts from Earnings and other amounts it owes you.
What it is. Tweeble TV is a feature of the Platform where eligible members publish videos and anyone can browse and watch them. It is organized into sections that may include a featured row, Podcasts, Channels, and categories, and a section appears only when it has videos. This Section 19F applies to Tweeble TV, including its videos, channels, comments, reactions, and metrics. Section 18 (User Content and Conduct) also applies, and if there is a conflict as to Tweeble TV, the stricter obligation applies to you.
Embedded videos stay on other platforms.On Starter and Growth (and on Authority, if you prefer), you do not upload a video file: to publish, you paste a link to a video that is hosted on YouTube, Vimeo, or Twitch, and the Platform displays it using that platform's embedded player. An embedded video stays hosted by that platform and remains subject to that platform's terms and privacy policy, which apply to you and to everyone who watches it (including any data that platform collects, any ads it shows, and any restrictions it places on embedding). Company does not host, store, or control embedded videos and is not responsible for their availability, quality, playback, ads, or removal, or for any act or decision of that platform. If the host removes, restricts, or makes a video private, it may stop playing on Tweeble. Videos and images that you upload directly are different: they are stored and hosted by Company, as described under “Direct uploads and branding” below.
Who can publish. Watching Tweeble TV is open to every member, and a member on any plan, including the Free plan, may watch, like or dislike, and comment on videos (subject to Section 18). Publishing a video requires a Business, Nonprofit, or Entertainer profile on an active paid plan (Starter, Growth, or Authority). The Free plan cannot publish videos. Your own Tweeble TV channel, a page that groups your videos and is listed under Channels, direct uploads, and the branding options described below require an active Authority plan; Starter and Growth members publish only by pasting a YouTube, Vimeo, or Twitch link. Company may change eligibility, limits, categories, and plan requirements prospectively.
Your content and your rights.You may publish only videos that you own or have the right to share on Tweeble, and you are solely responsible for every video you publish, including its title, description, category, thumbnail, cover images, logo, links, and channel details. You may not publish content that is unlawful, infringing, hateful, harassing, threatening, sexually explicit, deceptive, or misleading (including false claims about results, earnings, or endorsements), that exploits or endangers a minor, or that is otherwise prohibited by Section 18, and you must include any disclosures the law requires for paid endorsements and sponsored content. The “Adult” category is for mature themes only; sexually explicit content is prohibited in every category, including Adult. Choose the most accurate category. Company may recategorize any video.
License to display.You grant Company a non-exclusive, worldwide, royalty-free license to display, reproduce, stream, and distribute your video title, description, thumbnail, cover images, logo, link, and channel details, any video file you upload directly, and the embedded player, in Tweeble and in Company's marketing and promotion of Tweeble, for the purpose of operating and promoting the service. This license does not transfer ownership of your video or any rights in it, and it continues for a reasonable period after removal only as needed for backups and records.
Direct uploads and branding (Authority only). Members on an active Authority plan, and only those members, may upload video files directly to Tweeble TV instead of pasting a link, limited to four (4) direct uploads per calendar month and to a total storage allowance of fifty (50) gigabytes across your uploaded videos (these limits may be changed prospectively; deleting an uploaded video frees its monthly slot and its storage). Authority members may also add a custom cover image to each directly uploaded video (recommended size 1280x720, 16:9), a channel cover image (recommended size 1600x400), and their profile logo, which is shown on their channel page. Directly uploaded videos play in a Tweeble-branded player frame that shows the Tweeble TV logo. Starter and Growth members cannot upload videos or custom covers. You may upload only video files and images that you own or have all rights, licenses, and permissions to use and to let Company display and stream, including any music, footage, people, trademarks, and logos in them, and everything in Section 18 and this Section 19F applies to them; sexually explicit content is not allowed. Uploads must use the file types and stay within the file size and length limits shown in the upload form, which Company may change, and Company may reject, process, or convert a file. Videos and images you upload are stored by Company, not by a third party platform, and Company may remove, limit, or disable any upload or branding option at any time, with or without notice. Your uploaded videos and images are deleted from Tweeble when you delete them or when you delete your account (and may remain in backups for a limited time). If your Authority plan ends, you can no longer upload, your channel is hidden, and Company may hide or remove your uploaded videos and images. Uploaded videos are subject to the copyright and IP complaint process in Section 23C, and you are responsible for any claim about them under Section 25.
Curation and removal.Company may curate, feature, reorder, categorize, recategorize, demote, hide, or remove any video, comment, reaction, or channel at any time, with or without notice, including to enforce these Terms, to respond to a complaint, or for any reason in Company's discretion. The featured Tweeble TV row is chosen by Company. Company has no duty to review videos or comments and is not liable for allowing or not allowing any of them. Fees paid are not refunded because a video, comment, or channel was hidden, demoted, or removed.
Comments and reactions.Comments, likes, and dislikes are User Content under Section 18, and you are responsible for what you post. Company may remove them, and may restrict anyone's ability to comment or react.
Metrics are estimates. Tweeble TV may show you counts such as how many members and guests opened your video page (a view) and how many pressed play (a play). A view is counted when a viewer opens the video page and a play is counted when a viewer presses play. These figures are estimates, may exclude or include activity in ways that do not match the numbers on YouTube, Vimeo, or Twitch, and may be incomplete or delayed.
Copyright and IP complaints. The process in Section 23C applies to videos, thumbnails, descriptions, channels, and comments on Tweeble TV. Company may remove content that is the subject of a complaint.
No guarantee; no monetization by Company. Company does not guarantee any number of views, plays, likes, audience, subscribers, revenue, leads, sales, or placement, or that any video will be featured or kept in any section. Any monetization, advertising revenue, or payment program offered by YouTube, Vimeo, Twitch, or another platform is outside Tweeble, is governed by that platform, and Company is not responsible for it.
Loss of eligibility; account deletion.If your plan is downgraded or cancelled, lapses, or your profile type changes so that you no longer meet the requirements above, your channel is hidden, and you may no longer publish new videos. Videos you already published may remain visible or be hidden or removed at Company's discretion, and you can remove your own videos at any time. If you delete your account, your Tweeble TV videos, channel, and comments are removed (Section 26). Removing an embedded video from Tweeble does not remove it from the platform that hosts it; removing a directly uploaded video deletes it from Tweeble.
The Platform, including its design, software, text, graphics, logos, and the “Tweeble” name and marks, is owned by Company or its licensors and is protected by intellectual property laws. Except for the limited right to access and use the Platform as permitted by these Terms, no right, title, or interest in the Platform is transferred to you. You may not copy, modify, distribute, sell, lease, or reverse-engineer any part of the Platform without Company's prior written consent.
Restricted Use.Without limiting the foregoing, you may not, and may not permit, enable, or assist any third party to: (a) reverse engineer, decompile, disassemble, or otherwise attempt to derive or reconstruct the source code, underlying ideas, algorithms, structure, or organization of the Platform or any of its features, functionality, workflows, or Services; (b) use the Platform, or any information, data, workflow, service description, form structure, pricing model, matching or attribution mechanic, or other content or design element you access through it, to build, develop, operate, market, or assist any other person or entity in building, developing, operating, or marketing a product or service that is competitive with or substantially similar to the Platform or any Company feature; (c) copy, replicate, “clone,” scrape, or systematically extract the design, layout, feature set, service catalog, form structures, credit or commission structures, or other proprietary elements of the Platform for use in any other product or service; (d) use any automated means, including bots, scrapers, or crawlers, to access, copy, or extract data or content from the Platform, except as expressly permitted through a Company-provided API as described in Section 22; or (e) remove, obscure, alter, or interfere with any proprietary notice, watermark, or access-control or usage-monitoring mechanism on the Platform.
Confidentiality of Platform Design and Mechanics.The manner in which the Platform is designed, built, and operated — including its architecture, algorithms, matching and attribution logic, credit and commission structures, form and workflow design, and other non-public business or technical information you may learn, observe, or infer through your use of the Platform — is Company's confidential and proprietary information. By using the Platform, you agree to hold this information in confidence, to use it solely as necessary for your own permitted use of the Platform, and not to disclose it to, or use it for the benefit of, any third party, including to compete with Company or to assist any other person or entity in competing with Company.
Non-Circumvention.You agree not to use the Platform, or any relationship, contact, or introduction made available to you through it, to circumvent Company or to avoid Fees otherwise payable to Company. Without limitation, if you are introduced to or connected with another member, speaker, event host, course creator, business, or affiliate through the Platform, you will not, within twelve (12) months of that introduction, transact the same or a substantially similar engagement with that party outside the Platform for the purpose of avoiding Company's Fees, credits, or commissions on a Platform-originated relationship.
Feedback.If you submit any suggestion, idea, enhancement request, bug report, or other feedback concerning the Platform (“Feedback”), you grant Company a perpetual, irrevocable, worldwide, royalty-free, fully sublicensable license to use, reproduce, modify, create derivative works from, and otherwise exploit that Feedback for any purpose, without any obligation, attribution, or compensation to you.
Remedies. You acknowledge that any actual or threatened breach of this Section 20 may cause Company irreparable harm for which monetary damages alone would be an inadequate remedy, and that Company is entitled to seek injunctive or other equitable relief to prevent or curtail any such breach, in addition to all other remedies available at law or in equity, without the necessity of posting a bond or proving actual damages.
The Platform integrates with third-party service providers, including Stripe (payment processing, and, through Stripe Connect, payout accounts, identity verification, and bank deposits where you elect to receive a payout by bank deposit), PayPal (payout delivery, where you elect to receive a payout by PayPal), Resend (transactional email and the delivery of email campaigns sent through My Connections), Meta Platforms, Inc. and LinkedIn Corporation (publishing posts you schedule to the accounts you connect), and other infrastructure and analytics providers described in our Privacy Policy. Your use of those integrations may also be subject to that provider's own terms and privacy practices. Company is not responsible for the acts, omissions, availability, or performance of any third-party service provider, and is not liable for any outage, change, limit, hold, restriction, or decision of a third-party provider or for any resulting loss. Where a third-party provider restricts or ends your account or access, Company has no obligation to restore it.
Stripe processes payments on the Platform.Every card payment made through the Platform (including membership and add-on subscriptions, credit and Media Pass purchases, Service Marketplace and Profile Marketplace purchases, Program signups, event tickets and sponsorships, Speaker Pool hires, Learning Center purchases, advertising, Greeting Cards, invoices, payment forms, wedding gifts, and donations of every kind) is processed by Stripe, Inc. and its affiliates (“Stripe”), and every payout of earnings by bank deposit is delivered through Stripe (payouts by PayPal are delivered through PayPal, Inc.). Company does not store full card numbers or bank account numbers; they are collected and held by Stripe and by the other payment providers described in this Section (together, “Payment Providers”).
You are bound by the Payment Provider's terms and privacy policy.By paying through the Platform, by receiving a payout, a payment, or a donation through the Platform, or by setting up a payout account, invoice, payment form, or any other payment feature, you acknowledge and agree that, in addition to these Terms and the Privacy Policy: (a) your payment and your related personal information are processed by Stripe (and, for PayPal payouts, by PayPal) under that Payment Provider's own terms and privacy policy, including, as applicable to you, the Stripe Services Agreement (stripe.com/legal/ssa), the Stripe Connected Account Agreement (stripe.com/legal/connect-account) and Stripe's Privacy Policy (stripe.com/privacy), and PayPal's User Agreement and Privacy Statement; (b) you agree to comply with those terms and policies as they apply to you and as they are updated from time to time, including Stripe's prohibited and restricted businesses rules, identity and business verification requirements, and card network rules; (c) where Stripe provides you a payout account or other services directly (for example, to receive bank deposits), Stripe and you are parties to that agreement, and Company is not; and (d) you consent to Company sharing with Stripe and the other Payment Providers the information they require to process, secure, and verify payments and payouts and to detect and prevent fraud and comply with law, and to Stripe's and the other Payment Providers' collection and use of your information under their own privacy policies. If these Terms and a Payment Provider's terms conflict as to how that Payment Provider processes a payment, the Payment Provider's terms control as to that processing, and these Terms control as to everything else, including refunds, Claims, Earnings, and your obligations to Company.
Payment Provider decisions; no liability.A Payment Provider, a card network, or a bank may decline, delay, hold, reverse, limit, or refuse any payment, payout, transfer, or account, request more information, charge fees, apply reserves, close an account, or decide a dispute, at its own discretion and under its own rules. Company does not control those decisions and, to the fullest extent permitted by law, is not responsible or liable for any of them, for any outage, error, delay, fee, currency conversion, or hold by a Payment Provider, card network, or bank, for the security or practices of a Payment Provider, or for any loss that results, and has no obligation to restore a payment, payout, or account that a Payment Provider restricts or ends. You are responsible for reading and keeping up with the Payment Providers' terms and for any fees, penalties, or liabilities they impose on you. Sections 6, 6A, 7, 9D, 14, 14A, 14B, and 25 continue to apply to every payment and payout, including to refunds, chargebacks, reversals, and recovery.
Provider changes. Company may add, replace, or remove a Payment Provider, or change how a payment feature works, at any time. Where Company uses a different Payment Provider for a payment or payout, this Section applies to that Payment Provider as well, and you agree to its applicable terms and privacy policy when you use that feature.
Company makes certain published Platform content and intake forms available through public API endpoints (currently covering, among other things, Products, Services, Events, blog posts, Fundraising Goals, Donations, volunteer sign-ups, and event ticket and sponsorship purchases) so that a member may display their own published Platform content on their own external website, and so that a visitor to that external website may submit a donation, a volunteer sign-up, or an event ticket or sponsorship purchase, or otherwise interact with that content, without leaving the external site (the “API”). Even though displayed, collected, or submitted through an external website, all data made available through, and all transactions processed through, the API are still processed and stored by Company's own systems and remain fully subject to these Terms, Company's Privacy Policy, and applicable law, to the same extent as if the visitor had used the Platform directly.
Contact forms and payment forms.A member may configure contact forms and payment forms (see Section 9D) and place them on their own external website through the API. Information a visitor submits through a form is stored by Company and delivered to the member who configured it (in the member's Tweeble account and by email), and that member is solely responsible for how they use and protect it and for any notice or consent their form requires. Company does not review the contents of submissions, is not responsible for what visitors submit or for any member's response to a submission, and does not guarantee delivery of any submission or email.
You are solely responsible for how you implement, display, and use the API on your own external website, including for ensuring that your use complies with applicable law and does not misrepresent Company, the Platform, or the underlying data. Company does not control, does not operate, and is not responsible for the design, availability, security, or content of any external website that integrates with the API, and disclaims all liability for any error, omission, outage, security vulnerability, misuse of data, or other harm arising out of or related to any member's or third party's implementation or use of the API on an external website, including any harm to a visitor of that external website.
Company may, at its discretion, attempt to help identify, troubleshoot, or resolve an issue with the API itself, but is under no obligation to do so, and is not liable for any downtime, data loss, delay, or business interruption resulting from an API issue, whether or not Company attempts a fix. Company may add, modify, rate-limit, suspend, or discontinue any API endpoint at any time, with or without notice, and is not liable for any resulting disruption to any external website that relies on it. This Section 22 does not create, and nothing about a submission made through the API expands, any refund right beyond those described in Section 6, or any right to payment beyond those described in Section 14.
THE PLATFORM AND ALL SERVICES MADE AVAILABLE THROUGH IT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. COMPANY DOES NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.
Company does not guarantee any specific business, marketing, media-placement, publicity, speaking-engagement, lead-generation, sales, revenue, fundraising, or other outcome from your use of the Platform, including from any redeemed Service Marketplace item, Profile Marketplace Product, book, clothing or shoe item, Service, Program, Fundraising Goal, or Donation, blog placement, event, Speaker Pool listing, Directory listing, affiliate link or commission, Learning Center course or quick class, invoice or payment form, email campaign, custom link, Free Website program application, or review or rating. Any results described in Platform marketing materials, testimonials, or individual service or listing descriptions are illustrative only and not a guarantee of similar results for you.
COMPANY IS NOT THE SELLER OF, AND MAKES NO REPRESENTATION OR WARRANTY OF ANY KIND REGARDING, ANY PRODUCT, BOOK, CLOTHING OR SHOE ITEM, SERVICE, PROGRAM, OR OTHER ITEM SOLD OR OFFERED BY A SELLER, INCLUDING ITS DESCRIPTION, SIZE, SIZING, FIT, COLOR, MATERIALS, CONDITION, QUALITY, SAFETY, LEGALITY, AUTHENTICITY, DELIVERY, OR FITNESS FOR ANY PURPOSE. USED ITEMS ARE SOLD AS DESCRIBED BY THE SELLER AND, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, AS-IS. ANY WARRANTY OR RETURN COMMITMENT IS SOLELY THAT OF THE SELLER, IF ANY.
Tweeble Claims decisions are similarly not warranted or guaranteed to reach any particular outcome.Company makes decisions under Section 7 in good faith based on the information available to it at the time, and does not warrant that any Claim will be decided in a claimant's or respondent's favor.
Geo Risk Watch. The Geo Risk Watch feature provides general geographic hazard information for locations you select, compiled from publicly available monitoring data (including government and scientific agency feeds where available) and, where no official forecast or model exists for a given hazard, from automated analysis of that data. Geo Risk Watch is provided for general awareness purposes only. It is not a scientific research product, is not produced or reviewed by any meteorologist, seismologist, or other licensed or credentialed expert, does not constitute an official warning, alert, or forecast of any kind, and is not a substitute for instructions, warnings, or evacuation orders issued by local authorities, emergency management agencies, or other official sources, which you should always follow first. Geo Risk Watch is never the sole source of information you should rely on to make any decision affecting your safety, travel, or property— always consult local authorities, emergency management agencies, licensed professionals, and any other resource appropriate to your situation before making a decision. Company does not warrant the accuracy, completeness, timeliness, or reliability of any risk score, probability, narrative, or other content shown on Geo Risk Watch, and any percentage, likelihood, or “what-if” scenario displayed is an automated estimate only, not a guarantee or prediction of any actual future event.
Geo Risk Watch is free to useand is offered to members at no additional cost. Company separately solicits and accepts donations intended to support Nepal flood-disaster relief; any portion of proceeds or donations directed toward this purpose is contributed at Company's sole discretion, and once contributed, the use, distribution, and prioritization of those funds among relief needs is determined by the Jai Nepal Government Party and/or other governmental entities of Nepal, not by Company. Company makes no representation regarding, and disclaims all liability for, how any contributed funds are ultimately used or distributed by the Jai Nepal Government Party, the government of Nepal, or any other recipient or intermediary, and is not liable for any claim, investigation, or characterization by any government, regulator, or other third party relating to these donations.
You assume all risk arising from any decision you make in reliance on Geo Risk Watch.Company is not liable for any injury, death, property damage, financial loss, or other harm arising from or related to: (a) any action you take or fail to take (including evacuating, relocating, traveling, or not doing so) based on information shown on Geo Risk Watch; (b) any inaccuracy, omission, or delay in that information; or (c) any event Geo Risk Watch failed to identify or under- or over-stated the risk of. Company does not encourage, advise, instruct, or direct any user to evacuate, relocate, travel, or leave any jurisdiction, city, region, or country, and Geo Risk Watch content must never be interpreted as such advice, instruction, or direction. Company bears no responsibility for, and you agree not to hold Company liable for, any characterization by any government, regulator, or other third party that use of this feature encouraged, caused, or contributed to anyone leaving or remaining in any jurisdiction, and you agree to indemnify Company against any such claim as described in Section 25.
Geo Risk Watch data, alerts, and no protection. The risk information, scores, summaries, maps, and any alert or notification email that Geo Risk Watch produces come from third-party, public, and automated sources and from automated analysis, and Company does not control those sources. That information and any alert may be delayed, incomplete, inaccurate, out of date, duplicated, or unavailable, may not be sent at all, and does not reflect conditions on the ground at any given moment; the absence of a risk, a score, or an alert is not a statement that no hazard exists. Geo Risk Watch does not and cannot guarantee protection, warn of every hazard, or prevent or reduce any disaster, injury, or loss, and no person should treat it as doing so. This paragraph is in addition to, and consistent with, the other disclaimers and the no-guarantee statements in this Section 23.
Geo Risk Watch community “on the ground” feed.Each Geo Risk Watch risk page, for any geography, includes a “Live from the ground” feed that is shared by the risk cards for the same place. Any logged-in member (and any administrator) may post a text message to it, and a post appears immediately under the poster's name and profile image, without prior review. Messages in that feed are user-submitted, are not verified, fact-checked, or endorsed by Company, and are not moderated in real time. Company applies only limited automated filters (which redact contact details and block certain language) that do not detect false or misleading content, may hide or remove any post at its discretion at any time, and has no duty to monitor, review, verify, or remove any post. A message in the feed may be false, fraudulent, malicious, misleading, exaggerated, outdated, incomplete, or a hoax; may be posted by a bad actor, an impersonator, or a person who is not actually in the area; and may be intended to cause panic, to send a person toward danger, or to direct a person to a fraudulent link or request for money. You must not rely on the feed, and must never rely on it alone, for any decision about safety, evacuation, sheltering, travel, health, insurance, finances, property, or business; always follow the instructions of official emergency authorities and consult qualified professionals. By posting, you agree to post only what you are personally observing in that area at that time, to post nothing false, fraudulent, misleading, harassing, or unlawful, and not to include personal information. Your post is User Content under Section 18, you are solely responsible for it, and you grant Company the license described in that Section. To the maximum extent permitted by applicable law, Company is not liable for any post or for any reliance on, or action or inaction resulting from, any post, and Section 25(m) applies.
Machine translation only. Where the Platform offers language-translation features, they translate Platform pages, emails, and chat messages by automated machine translation. Translation is provided for convenience only, may be turned on, limited, or unavailable at any time or for any language, and may be inaccurate, incomplete, awkward, offensive, or unintentionally different in meaning from the original, may omit or mistranslate names, numbers, dates, prices, or instructions, and may not translate every part of a page or message. Company does not review translations for accuracy.
The original controls; do not rely. If a translation and the original-language text differ, the original text (the English text of the Platform, or the original message as its author wrote it) controls. The body of these Terms and the Privacy Policy is provided in English only. You must not rely on a translation for any legal, financial, medical, safety, contractual, tax, or other important decision, or to understand any price, fee, deadline, requirement, refund, disclaimer, or term, and you should confirm anything important in the original text or with a qualified translator. Company is not liable for any translation error, omission, delay, or unavailability, or for any loss, dispute, or harm that arises from relying on a translation, and no translation creates any obligation, warranty, or representation of Company.
User content.When a member requests a translation of another member's message, or a page shows a translation of content a member wrote, the underlying content remains the content of its author, who alone is responsible for it under Section 18. Company is not responsible for how a translation renders that content, and a translation of a member's content is not a statement by Company. Automated translation processes the text being translated (and stores a copy of it and of the translation for reuse), as described in the Privacy Policy.
This Section 23B adds to Section 23 and to every other disclaimer in these Terms. It applies to the fullest extent permitted by law, and where a law does not allow a particular disclaimer or limit, that disclaimer or limit applies only to the extent the law allows and the rest of this Section still applies.
“As is” and “as available.”The Platform, every feature (including free features, trials, and features offered at no charge), and all content, tools, and services on it are provided “as is” and “as available.” Company makes no warranty, express or implied, of any kind, including as to accuracy, reliability, availability, suitability, quality, security, or results, and disclaims every implied warranty to the fullest extent the law permits.
Users, sellers, and third-party content. The Platform is made up largely of content and offers created by other people. Company does not screen, vet, verify, or endorse any member, seller, Event Creator, speaker, entertainer, school, Course Creator, couple, organizer, recipient, advertiser, affiliate, or guest, or anything any of them publishes, offers, or says, including their identity, credentials, licenses, insurance, claims, reviews, photographs, listings, events, weddings, registries, courses, fundraising goals, and donation uses. You deal with other people at your own risk, whether online or in person. Company is not liable for the conduct, content, products, services, or performance of any user or third party, or for any loss, injury, or harm that results from dealing with them, including at an event, an engagement, a meeting, or a delivery.
Transactions between users; third-party payment processing.Every sale, booking, hire, donation, gift, registration, and agreement between users is between those users, not Company. Payments are processed by third parties such as Stripe, PayPal, card networks, and banks, whose terms, holds, fees, delays, and decisions apply and are outside Company's control. Company is not liable for any act, failure, or decision of a payment processor or financial institution, or for any resulting loss.
No professional advice.Nothing on the Platform, including Company's content, tools, reports, chat answers, calculators, templates, education, and any statement by a member, is legal, tax, financial, accounting, investment, insurance, medical, safety, or other professional advice, or a recommendation to buy, sell, or invest in anything. Company is not a lawyer, tax preparer, accountant, broker, financial adviser, or fiduciary. Consult a qualified professional before you rely on information for a decision.
No guarantee of earnings or results. Company does not promise, and you should not expect, any particular earnings, sales, commissions, donations, audience, followers, leads, ticket sales, bookings, press, television, magazine, radio, or other media placement or coverage, search-engine ranking, website traffic, or other business result from the Platform or any service, tool, listing, website, report, campaign, or program. Examples and descriptions of results are illustrative only, and your results depend on many factors Company does not control.
Automated and AI-assisted features. Some features use automation, algorithms, or artificial-intelligence tools, such as automated analysis and scoring, audit reports, link previews, translation, suggestions, assistants, and risk summaries. Their output may be inaccurate, incomplete, out of date, biased, or inappropriate, and may not fit your situation. You are responsible for reviewing and deciding whether to use any output, and Company is not liable for relying on it.
Beta, new, and changing features. Company may offer features that are labeled beta or early access, or that are new or experimental. They may contain errors, may change or be removed at any time, and are provided without any commitment of availability or support, and your use of them is at your own risk.
Availability, downtime, and data loss. Company does not guarantee that the Platform or any feature will be available, uninterrupted, timely, or error-free, and it may be unavailable for maintenance, upgrades, third-party failures, or other reasons. You are responsible for keeping your own copies of anything important, including content, files, invoices, contact lists, tasks, and records. To the fullest extent permitted by law, Company is not liable for any loss, corruption, or unavailability of data or content, or for any security incident, except as Section 3 and Section 24 provide.
Events, weddings, and gatherings. Event Creators, wedding organizers, and program hosts are solely responsible for the safety, security, accessibility, permits, licenses, insurance, staffing, venue, supervision, and legal compliance of what they host, and for their own refund, cancellation, and rescheduling policies. Company does not inspect, supervise, or insure any event, venue, or program. You attend and participate at your own risk, and Company is not liable for any injury, illness, death, loss, theft, damage, cancellation, change, or conduct connected with an event or gathering.
Registries, gifts, donations, and fundraising.Company is not a charity and does not guarantee how any recipient uses funds. Fundraising goals, gifts, registry items, and donations are made to the person or organization named, not to Company. Registry gifts and donations are not tax-deductible unless the recipient is a registered charity that states otherwise and the statement is accurate, and Company makes no representation about deductibility except as Section 9C describes for verified nonprofits, which is not a guarantee. Company is not liable if a gift is not used as intended, an item is duplicated or not provided, a goal is not met, or a recipient's status or statements prove wrong.
Speakers, entertainers, schools, courses, and professional listings. Profiles for speakers, entertainers, schools, Course Creators, businesses, and other members are created and described by those members. Company does not verify their qualifications, accreditation, licenses, safety practices, or suitability, and is not liable for their performance or conduct. A school profile does not mean Company has reviewed any school, any person who works there, or any student-safety practice.
Risk-watch and alert information. Geo Risk Watch and any alert, score, map, summary, or notification it produces are for general information only. They are not an emergency, safety, monitoring, warning, or alerting service, and Company has no duty to detect, warn you of, or protect you from any hazard. Section 23 applies in full.
Links and third-party services. The Platform may link to or work with websites and services Company does not own or control. Company does not endorse and is not responsible for them, and your use of them is subject to their terms and privacy practices.
Reporting infringement.Company respects intellectual property rights and expects members to do the same. If you believe content on the Platform infringes your copyright, send a written notice to Company at the contact address in Section 30 with the subject line “Copyright Notice.” Your notice should include: (a) your physical or electronic signature, or that of a person authorized to act for the owner; (b) a description of the copyrighted work you claim was infringed; (c) the web address or other information that lets Company locate the material you say is infringing; (d) your name, mailing address, telephone number, and email address; (e) a statement that you have a good-faith belief that the use is not authorized by the owner, its agent, or the law; and (f) a statement, made under penalty of perjury, that the information in the notice is accurate and that you are the owner or are authorized to act for the owner. Company may designate a specific agent for notices from time to time and, if it does, will state the agent's contact details in these Terms or on the Platform. A notice that is incomplete may not be acted on.
Response and counter-notices. Company may remove or disable access to the material identified in a notice, may notify the member who posted it, and may share the notice with that member. If you believe material of yours was removed by mistake or misidentification, you may send a written counter-notice to the same address that identifies the material and where it appeared before removal, states under penalty of perjury that you have a good-faith belief it was removed by mistake or misidentification, gives your name, address, and telephone number, consents to the jurisdiction of the courts described in Section 27, and includes your signature. Company may restore the material as the law allows, or may leave it down, in its discretion.
Repeat infringers; false notices; other rights. In appropriate circumstances Company may suspend or terminate the accounts of members who repeatedly infringe the rights of others. A person who knowingly misrepresents that material is infringing, or was removed by mistake, may be liable for damages. Notices about trademarks, privacy, defamation, or other rights may be sent to the same address, and Company may act on them at its discretion without any obligation to do so. Nothing in this Section limits Section 18 or Section 20, and Company does not promise to resolve any dispute between members over intellectual property.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW: (A) IN NO EVENT WILL COMPANY, ITS OFFICERS, DIRECTORS, MEMBERS, EMPLOYEES, CONTRACTORS, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE PLATFORM — INCLUDING, WITHOUT LIMITATION, ANY CLAIM ARISING FROM A SECURITY INCIDENT OR DATA BREACH, ANY PROFILE MARKETPLACE PRODUCT, BOOK, CLOTHING OR SHOE ITEM, SERVICE, ORDER, SHIPMENT, FUNDRAISING GOAL, OR DONATION, ANY SELLER'S ACT OR OMISSION, OR ANY USE OF THE API DESCRIBED IN SECTION 22 — REGARDLESS OF THE THEORY OF LIABILITY AND EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES; AND (B) COMPANY'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE PLATFORM WILL NOT EXCEED THE GREATER OF (I) ONE HUNDRED DOLLARS ($100) OR (II) THE TOTAL FEES YOU ACTUALLY PAID TO COMPANY IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
WITHOUT LIMITING CLAUSE (B) ABOVE, AND TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, FOR ANY CLAIM THAT ARISES OUT OF OR RELATES TO A PARTICULAR TRANSACTION (INCLUDING ANY SALE, ORDER, DONATION, OR CONTRIBUTION BETWEEN A BUYER AND A SELLER OR RECIPIENT THAT COMPANY PROCESSED), COMPANY'S TOTAL LIABILITY FOR THAT CLAIM WILL NOT EXCEED THE FEES COMPANY ACTUALLY RETAINED ON THAT TRANSACTION (WHICH MAY BE ZERO), OR, FOR A PURCHASE MADE DIRECTLY FROM COMPANY, THE AMOUNT YOU PAID COMPANY FOR THAT PURCHASE. THIS TRANSACTION LIMIT APPLIES IN PLACE OF THE MINIMUM AMOUNTS IN CLAUSE (B)(I) AND (II) FOR THAT CLAIM, WHILE THE OVERALL CAP IN CLAUSE (B) CONTINUES TO APPLY TO THE TOTAL OF ALL CLAIMS OF EVERY KIND, SO THAT THE COMBINED AMOUNT RECOVERABLE NEVER EXCEEDS THE AMOUNT DETERMINED UNDER CLAUSE (B). IF A COURT OR ARBITRATOR FINDS THIS TRANSACTION LIMIT UNENFORCEABLE IN A PARTICULAR CASE, CLAUSE (B) ALONE WILL APPLY TO THAT CASE.
THE LIMITATIONS IN THIS SECTION 24 APPLY EVEN IF ANY LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE, AND APPLY TO CLAIMS ARISING UNDER ANY LEGAL THEORY, INCLUDING CONTRACT, TORT, WARRANTY, STRICT LIABILITY, OR OTHERWISE. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIABILITY LIMITATIONS, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU TO THE EXTENT PROHIBITED BY LAW, IN WHICH CASE COMPANY'S LIABILITY WILL BE LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW.
Additional limits; basis of the bargain. WITHOUT LIMITING THE ABOVE, AND TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, COMPANY AND ITS OWNERS, MEMBERS, MANAGERS, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AGENTS, AFFILIATES, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE ARISING FROM: (I) THE CONDUCT, CONTENT, OR PERFORMANCE OF ANY USER, SELLER, EVENT CREATOR, ORGANIZER, SPEAKER, ENTERTAINER, SCHOOL, DELEGATE, OR OTHER THIRD PARTY; (II) ANY TRANSACTION OR DISPUTE BETWEEN USERS; (III) ANY ACT, OMISSION, OUTAGE, HOLD, OR DECISION OF A PAYMENT PROCESSOR, BANK, SOCIAL NETWORK, EMAIL PROVIDER, HOSTING PROVIDER, OR OTHER THIRD-PARTY SERVICE; (IV) UNAUTHORIZED ACCESS TO OR USE OF YOUR ACCOUNT, INCLUDING THROUGH A DELEGATE OR A COMPROMISED PASSWORD; (V) LOSS, CORRUPTION, OR UNAVAILABILITY OF DATA, CONTENT, OR RECORDS; (VI) DOWNTIME, DELAY, OR INTERRUPTION; (VII) ANY AUTOMATED OR AI-ASSISTED OUTPUT; (VIII) ANY EVENT, GATHERING, OR ENGAGEMENT; OR (IX) ANY DECISION YOU MAKE IN RELIANCE ON INFORMATION ON THE PLATFORM. THE LIMITS IN THIS SECTION 24 ARE AN ESSENTIAL PART OF THE BASIS OF THE BARGAIN BETWEEN YOU AND COMPANY, AND COMPANY WOULD NOT PROVIDE THE PLATFORM WITHOUT THEM. THEY APPLY WHETHER OR NOT THE LOSS WAS FORESEEABLE, AND THEY BENEFIT EACH PERSON NAMED IN THIS PARAGRAPH, WHO MAY ENFORCE THEM. NOTHING IN THESE TERMS EXCLUDES OR LIMITS LIABILITY THAT CANNOT LAWFULLY BE EXCLUDED OR LIMITED.
You agree to defend, indemnify, and hold harmless Company and its officers, directors, members, employees, contractors, and agents from and against any and all claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with: (a) your access to or use of the Platform; (b) your User Content; (c) your violation of these Terms; (d) your violation of any applicable law or the rights of any third party; (e) any event you host, course or quick class you create, service you provide, or engagement you enter into with another member through the Platform, including through the Speaker Pool, Directory, Learning Center, or Events features; (f) any chargeback, payment dispute, or reversal you initiate for a Fee you authorized under Section 4, including the disputed amount itself and any chargeback, processing, or collection fees Company incurs as a result, as described in Section 6; (g) any Claim you file under Section 7 that Tweeble Claims determines was false, fraudulent, or made in bad faith; (h) any decision you make, or action or inaction by you or anyone else, in reliance on Geo Risk Watch, including any claim, investigation, or characterization by any government, regulator, or other third party alleging that use of Geo Risk Watch encouraged, caused, or contributed to anyone leaving, entering, or remaining in any jurisdiction, as described in Section 23; (i) any Tweeble Chat community or group you create or organize, including any decision to admit, deny, approve, or remove a member, or any rule you set, fail to set, enforce, or fail to enforce, as described in Section 19; (j) any Product, book, clothing or shoe item, Program, or Service you list, sell, or fulfill (or fail to fulfill), or any Fundraising Goal or Donation you create, receive, or use the proceeds of, through the Profile Marketplace, as described in Sections 9 and 9A, including any failure to ship a Product, deliver a Service, or use donated funds as represented, and any shipping, delivery, product-safety, labeling, import or export, or tax matter; (k) your implementation or use of the API on your own or any third party's external website, as described in Section 22; (l) any refund, chargeback, payment dispute, reversal, or Claim relating to a sale you make, including the refunded or reversed amount, related processing, dispute, and chargeback fees and penalties, and Company's costs of responding, as described in Sections 6 and 14; (m) any content you post to the Geo Risk Watch community feed, or any reliance on it, as described in Section 23; (n) any use of a payment method you were not authorized to use, or any other breach of your representations in Section 4, or any chargeback or payment dispute you file in breach of Section 6; (o) any coupon or discount you create, offer, or apply, as described in Section 9B; (p) any invoice you send or payment form you operate, or the goods or services they relate to, as described in Section 9D; (q) any review, rating, or case study you post, show, hide, or publish, or any testimonial, client name, or image you use, as described in Sections 9E and 18; (r) any email campaign you send, any contact list you upload or use, or any recipient complaint, regulatory inquiry, penalty, or email-provider action arising from them, as described in Section 19A; (s) any custom link you choose, as described in Section 18A; (t) your payout account, the information you give Stripe, or any payout you receive or request, including an amount sent to you in error or sent to an account because of incorrect details, and any tax, set-off, or negative balance, as described in Sections 14, 14A, and 14B; (u) your School profile, or any website built for you under the Free Website program, and the products, services, and content on it, and any statement in your Free Website application; (v) any task, note, list, or assignment you create or share, and any person you assign or share with, as described in Section 19B; (w) any Delegate you appoint, any access you grant to a Delegate, and anything a Delegate does or fails to do in your account, as described in Section 19B; (x) any marketing campaign, post, contact list, consent, or use of a Marketing Tool, as described in Section 19E, including any claim by a recipient, a regulator, a platform, or an email provider; (y) any wedding event, registry, gift, or wish you organize, post, or receive, as described in Section 19D; (z) any video, channel, title, description, thumbnail, cover image, logo, file, link, or comment you publish or post on Tweeble TV, or any claim that it infringes or violates the rights of another, as described in Section 19F; or (aa) any claim by a third party that arises out of or relates to your use of the Platform, your account, or your breach of these Terms. This Section 25 applies whether the claim is brought against Company directly or through a payment processor, platform, regulator, or other third party, survives termination, and entitles Company to select its own counsel at your expense and to control the defense (you may not settle a claim in a way that admits fault by Company or imposes obligations on it without Company's written consent).
Your release.TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU RELEASE AND FOREVER DISCHARGE WEALTH STRATEGY MEDIA LLC, TWEEBLE, AND EACH OF THEIR OWNERS, MEMBERS, MANAGERS, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AGENTS, AFFILIATES, LICENSORS, SUCCESSORS, AND ASSIGNS (THE “RELEASED PARTIES”) FROM ANY AND ALL CLAIMS, DEMANDS, DISPUTES, DAMAGES, LOSSES, LIABILITIES, COSTS, AND EXPENSES OF EVERY KIND, KNOWN OR UNKNOWN, SUSPECTED OR UNSUSPECTED, THAT ARISE OUT OF OR RELATE TO: (A) ANY DISPUTE OR DEALING BETWEEN YOU AND ANOTHER USER OR THIRD PARTY, INCLUDING ANY SELLER, EVENT CREATOR, ORGANIZER, SPEAKER, ENTERTAINER, SCHOOL, DELEGATE, OR RECIPIENT; (B) CONTENT POSTED BY ANYONE OTHER THAN COMPANY; (C) THE ACTS OR OMISSIONS OF PAYMENT PROCESSORS, BANKS, SOCIAL NETWORKS, EMAIL PROVIDERS, AND OTHER THIRD-PARTY SERVICES; (D) ANY EVENT, GATHERING, WEDDING, REGISTRY, DONATION, OR FUNDRAISING GOAL; (E) THE ACCESS YOU GRANT TO A DELEGATE; (F) LOSS OF DATA OR CONTENT, DOWNTIME, OR CHANGES TO OR DISCONTINUATION OF ANY FEATURE; AND (G) YOUR USE OF THE PLATFORM GENERALLY.
Unknown claims; limits. You understand that you may later discover facts different from or in addition to those you now know, and you intend this release to cover claims you do not know or suspect to exist, and, to the extent any law would limit the release of unknown claims, you waive the benefit of that law to the fullest extent permitted. This release does not apply to a claim that the law does not allow you to release, to a claim for fraud or willful misconduct by a Released Party, or to your rights in the limited, discretionary Claims and Disputes process in Section 7. It is in addition to the buyer and seller releases in Section 9A and the other protections of Company in these Terms, and it survives termination of your account. Each Released Party is an intended beneficiary of this Section and may enforce it.
These Terms remain in effect for as long as you maintain an account or otherwise use the Platform. Company may suspend or terminate your account, or restrict your access to any feature, at any time and for any reason, including: violation of these Terms; suspected fraud or abuse; nonpayment of Fees past the applicable grace period; or at Company's sole discretion for any other reason, with or without notice. You may terminate your account at any time by contacting Company or using any in-Platform account-closure feature made available.
Upon termination: (a) your right to access the Platform immediately ceases; (b) any unused credits, Media Pass entitlements, and unpublished draft content may be forfeited, except where applicable law requires otherwise; (c) any accrued but unpaid Earnings remain payable to you subject to Section 14 (including its reversal and offset provisions) and any pending fraud, verification, or Claims review; and (d) any provision of these Terms that by its nature should survive termination (including Sections 4 (as to payment authorization and records), 4A (as to the removal of listings), 6, 6A, 7, 9, 9A, 9B, 9C, 9D (as to fees, reversals, and responsibility for invoices and forms), 9E, 13, 14 (as to reversals, offsets, reserves, and repayment), 14A (as to errors, reversals, and recovery), 15A, 16 (as to the limits on Company's liability), 18A, 19A (as to your responsibility for campaigns and the suppression of unsubscribed addresses), 19B (as to your responsibility for delegated access and shared content), 19E, 19F (as to your responsibility for the videos you publish and the licenses you grant), 20, 21A, 22, 23, 23A, 23B, 23C, 24, 25, 25A, 26, 27, and 29) will survive.
Deleting your account. You can delete your account yourself at any time from My Account (Delete my account). You must first settle anything still owed: request the payout of any Earnings or donations balance, resolve open Claims, and fulfill or cancel open seller orders. When you confirm, (a) your subscription and every other recurring payment tied to your account (including paid add-ons and any membership packages you sell) are cancelled immediately, and the current paid period is not refunded except where the law requires it; (b) your profile, listings, blog posts, events, programs, photos, videos (including your Tweeble TV videos, channel, and comments) and uploaded files are removed or unpublished, your contacts and connected social accounts are erased, your scheduled posts are deleted, and the text of the messages you sent in Tweeble Chat is cleared; (c) you are signed out and can never sign in to that account again; and (d) unpaid invoices you issued are voided. Deletion is permanent and cannot be undone, and the email address of a deleted account cannot be used to open a new account without contacting us. Company keeps the account record itself and a record of your past orders, payments, earnings, payouts, refunds, Claims, invoices, communications with Company, and account activity, for legal, tax, accounting, fraud-prevention, security and dispute purposes, as the Privacy Policy describes. Content you already shared with, sold to, or delivered to other people (such as a purchased item, a message another member received, or a post already published on another platform) may remain with them. Anything Company owes you at the time (for example Earnings that were paid out or reserved against refunds) stays subject to Section 14. If you ask Company to delete your account instead, the same rules apply. If you are a Seller, Section 6A explains what happens to buyers' orders that were not yet fulfilled when your account closes: Company does not refund them automatically, any refund is at Company's sole discretion, and you remain responsible for those orders and for any chargeback on them.
Suspension and termination: effects and no liability. Company may suspend or terminate your account, a feature, a listing, or your access, with or without notice, without liability to you, including to investigate a suspected violation, to protect the Platform, other members, or Company, or to comply with law or a request of a payment processor or authority. While an account is suspended, Company may also hold payouts and disable features as Sections 14 and 14B describe. Company may delete your content and data after termination as its retention practices and the Privacy Policy permit, and has no duty to keep or return them, so export what you need beforehand. Fees already paid are not refunded on termination except as Section 6 provides or the law requires. Termination does not release you from any amount you owe, any indemnity, or any other obligation that arose before it.
These Terms, and any dispute arising out of or relating to these Terms or the Platform, are governed by the laws of the State of Florida, without regard to its conflict-of-laws principles.
Claims Process First. If your dispute is eligible for the Claims and Disputes process described in Section 7, you agree to pursue that process to a final decision before initiating arbitration or any court proceeding relating to the same matter.
Time limit for sale disputes; records. To the extent permitted by law, the time limit in Section 7 for raising a Claim or other dispute about a sale or a charge also applies to any arbitration or court proceeding about that sale or charge, and the electronic records described in Section 4 are admissible and presumptive evidence in any Claim, arbitration, or court proceeding. This paragraph does not shorten any period that applicable law does not allow to be shortened by agreement.
Binding Arbitration.Except for claims that qualify for small-claims court or claims seeking injunctive relief to prevent unauthorized use or misappropriation of intellectual property, you and Company agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Platform will be resolved exclusively by binding arbitration administered in accordance with the commercial arbitration rules then in effect of a nationally recognized arbitration organization, with the arbitration seated in a county of Company's choosing within the State of Florida. The arbitrator's decision will be final and binding and may be entered as a judgment in any court of competent jurisdiction.
Class Action and Jury Trial Waiver.YOU AND COMPANY EACH WAIVE ANY RIGHT TO A TRIAL BY JURY. ANY PROCEEDING TO RESOLVE A DISPUTE WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION, AND THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS.
Venue. For any dispute not subject to arbitration under this Section 27, you and Company agree to the exclusive jurisdiction and venue of the state and federal courts located in the State of Florida, and you waive any objection to venue in those courts on the basis of inconvenient forum or otherwise.
Company may modify these Terms at any time by posting an updated version on the Platform and updating the effective date above. Material changes will be communicated through the Platform or by email to the address on file where reasonably practicable. Your continued use of the Platform after the updated Terms take effect constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Platform and may terminate your account.
Notice and effect of changes. Where a change is material, Company will give notice by posting it on the Platform, by in-app notification, or by email to the address on your account, and the change takes effect on the date stated in the notice or, if none is stated, when posted. Company may also add, change, limit, or remove any feature, plan, fee, or program under the other Sections of these Terms. A change to these Terms does not affect a dispute that was already filed before the change took effect.
Entire Agreement. These Terms, together with our Privacy Policy and any additional terms disclosed for a specific feature at the time of use, constitute the entire agreement between you and Company regarding the Platform, and supersede any prior agreements.
Severability. If any provision of these Terms is held unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
No Waiver.Company's failure to enforce any right or provision of these Terms will not be deemed a waiver of that right or provision.
Assignment.You may not assign or transfer these Terms or any rights under them without Company's prior written consent. Company may assign these Terms without restriction, including in connection with a merger, acquisition, or sale of assets.
Force Majeure.Company will not be liable for any delay or failure to perform resulting from causes beyond its reasonable control, including acts of God, natural disasters, severe weather, fire, flood, epidemic or pandemic, war, terrorism, civil unrest, strikes or labor disputes, government actions, changes in law, power or internet or telecommunications failures, cyberattacks, outages or failures of third-party services (including payment processors, banks, hosting and email providers, and social networks), and similar events. Company's time to perform is extended for as long as the event continues.
Electronic Communications and Notices. You consent to receive notices and other communications from Company electronically, including by email to the address on your account, by notification in the Platform, and by posting on the Platform, and you agree that these satisfy any legal requirement that a communication be in writing. You are responsible for keeping your email address current and your notification settings working. A notice from Company is treated as received when it is sent or posted. Notices to Company must be sent to the address in Section 30 and are effective when Company actually receives them.
No Third-Party Beneficiaries. These Terms are for the benefit of you and Company only. Except for the persons Company protects in Sections 9A, 24, 25, and 25A, who may enforce those protections, no other person has any right under these Terms. Other members are not third-party beneficiaries of these Terms and have no right to enforce them against Company.
Survival. Provisions of these Terms that by their nature should continue after your account ends or these Terms are terminated will continue, as Section 26 states.
Export and Sanctions. You may not use or access the Platform in, or for the benefit of, any country, person, or entity that is subject to U.S. trade sanctions or export restrictions, or in violation of any export-control or sanctions law. You represent that you are not located in, organized in, or ordinarily resident in a sanctioned country or region, and are not on any U.S. government list of restricted or sanctioned parties. Company may refuse service, suspend accounts, and hold or return payments to comply with these laws.
Relationship of the Parties; Interpretation.You and Company are independent contractors. Nothing in these Terms makes you Company's employee, agent, partner, or joint venturer, and neither of us may bind the other. Headings are for convenience only, and “including” means “including without limitation.” These Terms are in English, and, as Section 23A explains, the English version controls over any translation.
Questions or notices regarding these Terms should be directed to Wealth Strategy Media LLC at wealthstrategymedia@gmail.com.